Harpreet Kaur Saggu in

Harpreet Kaur Saggu

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Quality and Complaints Manager at Brook Green Supply
📍 London Area, United Kingdom

Harpreet is a results-driven Quality and Complaints Manager at Brook Green Supply with a robust background in fast-paced legal environments. Educated at The University of Law, she is adept at legal risk mitigation and litigation. Colleagues describe her as dedicated, honest, and a go-getter, skilled in managing high-volume caseloads and leading teams.

Her unique experience includes managing and supervising teams internationally, with direct oversight of operations in both the UK and India during her time at ICICI Bank.

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Experience
13 Years
Current Role
Quality and Complaints Manager
Job Level
Middle
Location
London Area, United Kingdom
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Harpreet cares about

Complaint Resolution
Manages quality and complaints for Brook Green Supply and previously led complaints and pre-litigation teams at ICICI Bank and BlackLion Law.
Legal Risk Mitigation
Her introduction highlights a proficiency in developing sensible approaches for legal risk mitigation and applying legal rules to specific cases.
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Career

Work history

4-2024
Quality and Complaints Manager
Brook Green Supply
5-2022
Client Relationship Support Team Leader
Brook Green Supply
6-2019 - 5-2022
Complaints Team Leader at ICICI Bank UK plc - Head Office London
ICICI Bank
5-2018 - 6-2019
Pre Litigation Team Leader/ Paralegal
BlackLion Law LLP
5-2017 - 5-2018
Financial Claims Team Leader -Financial Litigation Group/Initial Evidence Gathering Team
BlackLion Law LLP
In the press

Media appearances

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Education
2014 - 2015
Legal Practice Course
The University of Law
2010 - 2013
Master’s Degree
The University of Law
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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