Heather D. in

Heather D.

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Vice President Contact Center Operations at Affinity Federal Credit Union
📍 Greater Chicago Area, United States

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

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Experience
14 Years
Current Role
Vice President Contact Center Operations
Job Level
Senior
Location
Greater Chicago Area, United States
Personality Overview

How Heather shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Heather cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

10-2022
Vice President Contact Center Operations
Affinity Federal Credit Union
2-2018 - 10-2022
Contact Center Director
Consumers Credit Union, Illinois
12-2015 - 2-2018
New Account Sales Manager
Consumers Credit Union, Illinois
1-2014 - 12-2015
Assistant Manager, Branch Sales and Operations
BCU
4-2012 - 1-2014
Business Development Representative
BCU
In the press

Media appearances

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Education
BS
Purdue University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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