Isis Torricelli do Amaral
Login to view DISC.Isis Torricelli do Amaral is a dynamic leader with over 19 years of expertise in Customer Experience and BPO management, currently serving as Sr. Manager of Support Operations at QuintoAndar. She holds a Global MBA in Business Management and is described by colleagues as results-focused, data-driven, and a strong leader.
Isis is passionate about the intersection of technology and human interaction in customer service. She emphasizes the importance of the human factor in transforming customer experiences, a topic she has recently discussed in public forums. She is committed to fostering a positive organizational culture.
Unique fact: Early in her career, Isis authored and published a scientific article on the quality of technical phone support in the FATEC Magazine.
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Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
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DISC profile (public)
DISC behavioral profile
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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