Isis Torricelli do Amaral is a dynamic leader with over 19 years of expertise in Customer Experience and BPO management, currently serving as Sr. Manager of Support Operations at QuintoAndar. She holds a Global MBA in Business Management and is described by colleagues as results-focused, data-driven, and a strong leader.
Isis is passionate about the intersection of technology and human interaction in customer service. She emphasizes the importance of the human factor in transforming customer experiences, a topic she has recently discussed in public forums. She is committed to fostering a positive organizational culture.
Unique fact: Early in her career, Isis authored and published a scientific article on the quality of technical phone support in the FATEC Magazine.
Read the full overview →They prefer to move quickly, and expect the same from others. They put a lot of effort into ensuring personal success. They do not care very much about building rapport or relationships.
Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.
Explore more public profiles from related professionals.
Discover additional public profiles from our index.
Looking for someone else? Search here for anyone.