J. Derek Paulin

Trailblazer
DISC Type : DI

Senior Manager Infrastructure and Cloud at Press Ganey

Newburgh, Indiana, United States

Overview

J. Derek Paulin is a Senior Manager of Infrastructure and Cloud at Press Ganey, specializing in hybrid cloud, Azure, and DevOps. He focuses on a "servant-leader" approach to build high-trust, high-performing teams that modernize platforms and drive business outcomes. He is a Microsoft Certified Azure Administrator Associate who graduated from Oakland City University.

Colleagues praise Derek for his people-centric management style and ability to help his team grow. He is described as strategic, focused, a great listener, and possessing solid technical expertise. He actively shares posts about improving IT engineering culture and finds great talent for his teams, championing their skills and character.

His leadership philosophy is guided by his Gallup StrengthsFinder themes, especially "Relator, " which he uses to form authentic connections and build trust with his teams.

Personality Overview

Achievement-Oriented

Assertive

Charismatic

They will fight for you if they come to believe in you.  They do not mind taking risks and can make hard decisions, if necessary. They are charming and have the ability to align others behind their decisions.

Topics They Care About

Servant Leadership
Identifies as a "servant-leader" in his professional headline, focusing on building high-trust teams and supporting engineers to accelerate delivery and transformation.
Hybrid Cloud
Leads infrastructure and cloud teams at Press Ganey, managing SaaS products hosted in public clouds and VMware Datacenters, showcasing his expertise in complex hybrid environments.
Azure Environments
Holds a "Microsoft Certified: Azure Administrator Associate" certification and has spearheaded multiple migrations of SaaS products to Azure, enhancing scalability and reliability.

Media Appearances

J. has no verified media appearances

Work History

11-2025
Senior Manager Infrastructure and Cloud at Press Ganey
9-2023
Senior Manager of Infrastructure Engineering at Press Ganey
6-2021 - 9-2023
Sr. Manager of System Engineering at Connectria
1-2020 - 6-2021
Manager of Microsoft Technologies at Connectria
7-2018 - 1-2020
Senior System Admin - Interim Infrastructure Manager at ARCO Construction Company, Inc.

Education

2003 - 2007
Bachelor's degree from Oakland City University

More Information

Social Presence :

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Exp : 12 Location : Newburgh, Indiana, United States Job Level : Middle Designation : Senior Manager Infrastructure and Cloud at Press Ganey
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Insights For Selling To J. Derek

During A Call Or A Meeting

DO's

  • Talk about yourself and some of your achievements at the start of the conversation
  • Give them control of the sales process
  • Use phrases like ‘your decision will’, ‘you will impact’ etc.

DONT's

  • Don’t force involvement of other stakeholders unless it is critical
  • Don’t hesitate from asking them how they truly feel about your product
  • Avoid unnecessary negativity or slowness

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with J. Derek is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from J. Derek

  • If they are not convinced, they will say no albeit in a friendly manner.


Insights For Deal Planning

    How fast (or slow) will J. Derek move?

  • They can reach decisions quickly if they develop trust and confidence in the product.
  • Can J. Derek take some risk or not?

  • They can take risks if necessary.

You And J. Derek

Personality Compatibility


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