Nan Maijala, MBA, CPXP

Examiner
DISC Type : cs

Patient Experience Advisor at Press Ganey

New York City Metropolitan Area, United States

Overview

Nan has no verified overview

Personality Overview

Status Quo Seeker

Tough To Convince

Overcautious

They are always well-planned and adopt a systematic approach.  They tend to be clear about their needs and limitations and are unlikely to promise too much. The only way to convince them is by showing them examples and ample proof.

Topics They Care About

Nan has no verified topics they care about

Media Appearances

Nan has no verified media appearances

Work History

1-2024
Patient Experience Advisor at Press Ganey
11-2019 - 11-2022
System Director / Patient Experience Officer at Penn Highlands Healthcare
2018 - 11-2019
System Senior Director, Patient Experience at UHS WILSON MEDICAL CENTER
2013 - 2018
Director, Patient Experience at Vassar Brothers Medical Center - Health Quest - Nuvance Health

Education

4-2018 - 2-2023
MBA Healthcare from University of Cumbria
Education details unavailable from SUNY Empire State College

More Information

Social Presence :

Prographics :

Exp : 12 Location : New York City Metropolitan Area, United States Job Level : N/A Designation : Patient Experience Advisor at Press Ganey
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Insights For Selling To Nan

During A Call Or A Meeting

DO's

  • Expect them to be slow and cautious, encourage them to ask more questions
  • First of all, focus on building their confidence by sharing examples, case studies etc.
  • Expect them to be vague in response to your questions, ask firmly and pointedly

DONT's

  • Don't be very accepting if that is your natural style, stay firm
  • Don't push them too hard to make fast decisions, give them time
  • Don't rely on relationship building even if they act pleasantly

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Nan is

  • For them, low risk and acceptance by others are very important, followed by proof of ROI.
  • Will you ever get a clear answer from Nan

  • Often, they don't say no, or keep going about it in circles.

Insights For Deal Planning

    How fast (or slow) will Nan move?

  • They do not like to take decisions in a hurry, so they could be slow in making their mind up.
  • Can Nan take some risk or not?

  • They are low on risk-appetite and prefer to make informed decisions.

You And Nan

Personality Compatibility


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