James Hansford

Activist
DISC Type : Cd

Head of Digital & Client Engagement at CHANEL

Singapore

Overview

James has no verified overview

Personality Overview

Perfectionist

Logical And Quick

Meticulous

They care equally about the product and its potential impact.  They can be nudged to make faster decisions by offering what they value. They focus on objectivity in a pitch and pay little attention to bells and whistles.

Topics They Care About

James has no verified topics they care about

Media Appearances

James has no verified media appearances

Work History

4-2025
Head of Digital & Client Engagement at CHANEL
2-2023 - 4-2025
Regional Head of eBusiness at CHANEL
8-2019 - 2-2023
B2C Commercial Manager (Omni-Channel) at Nestlé Nespresso SA
1-2016 - 8-2019
eCommerce & Customer Care Manager at Nestlé Nespresso SA
8-2015 - 12-2015
Regional eCommerce Manager SE Asia at Nestlé Nespresso SA

Education

2004 - 2005
BA Business from University of the West of England
1998 - 2000
A level from Long Road Sixth Form College

More Information

Social Presence :

Prographics :

Exp : 12 Location : Singapore Job Level : Mid-senior Designation : Head of Digital & Client Engagement at CHANEL
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Insights For Selling To James

During A Call Or A Meeting

DO's

  • Ask them questions confidently while doing discovery, don’t be apologetic
  • Stress on the business value that your product offers
  • Get to the point quickly instead of spending too much time on pleasantries

DONT's

  • Avoid long winding pitches, stay objective
  • Refrain from asking too many questions
  • Don’t try to be an alpha salesperson, give them equal space

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with James is

  • Belief in the product plays an important role, followed by objective proof and testimonials.
  • Will you ever get a clear answer from James

  • They may hesitate slightly, but if they are not convinced, they will say no.

Insights For Deal Planning

    How fast (or slow) will James move?

  • Their decision making speed is somewhere in the middle.
  • Can James take some risk or not?

  • They can take risks only after they have analyzed the advantages and disadvantages.

You And James

Personality Compatibility


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