Jason Walker

Evaluator
DISC Type : sdc

Chief Innovation Officer at BigPanda

Victor, Montana, United States

Overview

Jason Walker is the Chief Innovation Officer at BigPanda, leading efforts in AI, data, and automation. A US Naval Academy graduate and licensed helicopter pilot, he previously spent a decade transforming IT operations at Blizzard Entertainment. Described as motivated, forward-thinking, and intelligent, he now drives the development of BigPandas core AI-centric features.

Jason began his career as a helicopter pilot in the U. S. Marine Corps, a background that prepared him for managing high-stakes, complex operational environments. This experience underpins his disciplined and strategic approach to technology and leadership.

Unique fact: He holds a commercial helicopter pilots license and started his career flying for the U. S. Marine Corps.

Personality Overview

Fast But Analytical

Hard To Convince

Thorough Evaluator

They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical  They are not very likely to become strong advocates of your product or service They focus on the results, but can still be quite procedural and analytical about how to get there

Topics They Care About

AI in IT Operations
His entire role at BigPanda is dedicated to applying AI and data to solve complex IT operations challenges, as discussed in multiple recent podcasts.
Generative AI Outcomes
Frequently speaks about the practical and tangible outcomes of using generative AI to assist and automate work for IT operations teams.
Enterprise AIOps
Focuses on helping large enterprises accelerate their AIOps journey and realize value, drawing from his own positive experience as a BigPanda customer.

Media Appearances

Jason has no verified media appearances

Work History

8-2023
Chief Innovation Officer at BigPanda
9-2022 - 8-2023
Chief Technology Officer at BigPanda
6-2021 - 9-2022
Chief Customer Officer at BigPanda
9-2015 - 3-2020
Director, IT Operations Center at Blizzard Entertainment
3-2012 - 9-2015
Senior Manager, Analytics and Project Management Office at Blizzard Entertainment

Education

2008 - 2010
MBA from London Business School
1993 - 1997
B.Sc. from United States Naval Academy

More Information

Social Presence :

Prographics :

Exp : 26 Location : Victor, Montana, United States Job Level : Leadership Designation : Chief Innovation Officer at BigPanda

Interested in

Health & Outdoor

Rock climbing, Mountain climbing, Helicopter piloting, Rock climbing, Mountain climbing, Running

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Insights For Selling To Jason

During A Call Or A Meeting

DO's

  • Showcase how you can impact results but also make sure that you share detailed information too
  • Showcase your competitive superiority clearly when possible or address it at the minimum
  • Help them weigh the risks by sharing objective proof points instead of anecdotes and examples

DONT's

  • Avoid too much small talk, just a few formal pleasantries should be fine
  • Avoid inviting them for any social interactions until you have built some rapport with them
  • Don’t focus on relationship, focus purely on the merit of your product

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jason is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Jason

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Jason move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Jason take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Jason

Personality Compatibility


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