Jayaram Karthik

Energizer
DISC Type : I

Senior Vice President - Business Operations at Razorpay

Bengaluru, Karnataka, India

Overview

Jayaram Karthik is a seasoned executive leader with over 25 years of experience driving growth across Fintech, E-commerce, and Financial Services. As SVP at Razorpay, he leverages his expertise in digital transformation and operational excellence. He holds a postgraduate degree from the Indian Institute of Management, Calcutta.

His career is distinguished by senior leadership roles at global giants like Amazon, Citibank, and American Express, showcasing a unique ability to adapt and lead across diverse industries.

Personality Overview

Informal

Enthusiastic

Relationship Oriented

They excel at seeing the bigger picture, and the long-term impact of their decisions.  They are naturally enthusiastic, so take their promise with a pinch of salt. They are people oriented, friendly and like creating new connections.

Topics They Care About

Fintech Scaling
As SVP of Business Operations at Razorpay, he is focused on building and scaling high-performance organizations in the competitive fintech landscape.
Digital Transformation
His career highlights a consistent focus on turning strategy into action by integrating technology and analytics to drive digital change.
Operational Excellence
Has deep P&L leadership experience, consistently delivering measurable growth and value through streamlined operations across global markets.

Media Appearances

Jayaram has no verified media appearances

Work History

8-2021
Senior Vice President - Business Operations at Razorpay
1-2017 - 8-2021
Senior Vice President - Strategy and CX at Tata Play Ltd
5-2015 - 12-2016
Head - Risk Management at Amazon
3-2010 - 5-2015
Senior Vice President - Operations and Technology at Citi
1-2000 - 3-2010
AVP - Quality at American Express

Education

Bachelor's degree from University of Madras
Postgraduate from Indian Institute of Management, Calcutta

More Information

Social Presence :

Prographics :

Exp : 25 Location : Bengaluru, Karnataka, India Job Level : Leadership Designation : Senior Vice President - Business Operations at Razorpay
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Insights For Selling To Jayaram

During A Call Or A Meeting

DO's

  • Talk anecdotally about the customer experience that your product offers
  • Be friendly and entertaining in your conversation
  • Use adjectives like ‘amazing’, ‘coolest’, ‘unbelievable’ etc.

DONT's

  • Avoid ifs and buts, don’t talk too much about the risks etc.
  • Avoid cutting into their flow
  • Don’t be excessively objective, be a storyteller

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jayaram is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Jayaram

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Jayaram move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Jayaram take some risk or not?

  • They can accept limited risks, ones that they think will not impact them personally.

You And Jayaram

Personality Compatibility


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