Jeff Janzen in

Jeff Janzen

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VP, Strategic Growth & Partnerships at Laivly
📍 Winnipeg, Manitoba, Canada

Jeff Janzen is the VP of Strategic Growth and Partnerships at Laivly, where he has progressed through multiple leadership roles focused on customer experience, operations, and solutions. He is focused on expanding market presence through strategic alliances and holds a B. Comm. (Hons. ) from the University of Manitoba.

Jeff is actively building a top-tier channel program designed to make it simple and lucrative for partners to sell Laivlys AI solutions.

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Experience
20 Years
Current Role
VP, Strategic Growth & Partnerships
Job Level
Senior
Location
Winnipeg, Manitoba, Canada
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Jeff cares about

AI in Contact Centers
Recently participated in conversations discussing the core challenges and strategies for deploying AI effectively in customer service environments.
Channel Sales Programs
He is currently focused on building a new channel program from the ground up and is hiring key leadership to support this initiative.
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Career

Work history

8-2025
VP, Strategic Growth & Partnerships
Laivly
2-2025 - 8-2025
VP Customer Operations
Laivly
6-2024 - 2-2025
Vice President, Customer Experience
Laivly
10-2022 - 6-2024
Director, Solutions & CX
Laivly
9-2021 - 10-2022
Manager, Product Solutions & CX
Laivly
In the press

Media appearances

Adoption Beats Innovation Every Time | Jeff Janzen | Laivly. Featured in YouTube
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Your AI for CX integration is likely facing significant barriers: not enough .... Featured in Facebook (Laivly)
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Education
2000 - 2005
B.Comm. (Hons.)
University of Manitoba
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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