Jenn Mykland

Examiner
DISC Type : cs

Vice President, Revenue Cycle at MultiCare Health System

Tacoma, Washington, United States

Overview

Jenn Mykland is the Vice President of Revenue Cycle at MultiCare Health System, bringing over 20 years of experience in healthcare finance. Her expertise lies in process improvement, budgeting, and physician relations, supported by a Master of Health Administration from Chapman University.

She is passionate about developing strong teams and fostering leadership within the healthcare field. Her public posts show a deep appreciation for her colleagues and a focus on building a talent pipeline, especially for front-line patient contact roles.

Unique fact: Jenn is committed to mentorship and actively works on building career pathways for people entering the healthcare industry.

Personality Overview

Late Adopter

Overcautious

Status Quo Seeker

They do not like taking risks at all and go for proven options in the end.  The only way to convince them is by showing them examples and ample proof. They are thorough and always follow a systematic approach.

Topics They Care About

Revenue Cycle Management
As the Vice President of Revenue Cycle at a major health system, this is her core professional focus and area of deep expertise.
Developing Leaders
Her professional bio highlights a passion for developing leaders, and she frequently praises the leadership of colleagues in her professional networking.
Patient Access
She is a former Executive Director of Patient Access and continues to post about recruitment for these crucial front-line healthcare roles.

Media Appearances

Jenn has no verified media appearances

Work History

10-2021
Vice President, Revenue Cycle at MultiCare Health System
1-2016 - 10-2021
Executive Director, Patient Access at MultiCare
2-2008 - 12-2015
Administrator, Revenue Integrity at MultiCare Health System
Administrator at Good Samaritan Hospital
Administrator at Multicare Good Samaritan

Education

1991 - 1995
BA from UW Foster School of Business
1998 - 2000
MHA from Chapman University

More Information

Social Presence :

Prographics :

Exp : 17 Location : Tacoma, Washington, United States Job Level : Senior Designation : Vice President, Revenue Cycle at MultiCare Health System
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Insights For Selling To Jenn

During A Call Or A Meeting

DO's

  • Be firm in your communication and stay in control
  • Expect them to be vague in response to your questions, ask firmly and pointedly
  • Expect them to be slow and cautious, encourage them to ask more questions

DONT's

  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Don't push them too hard to make fast decisions, give them time
  • Avoid getting into storytelling mode, especially when they ask specific questions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jenn is

  • Low-risk, adoption by others are very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Jenn

  • They don’t say no often, they push out the decisions or keep going around in circles.

Insights For Deal Planning

    How fast (or slow) will Jenn move?

  • They do not like to rush and therefore can be quite slow in their decision-making.
  • Can Jenn take some risk or not?

  • They have little risk-appetite and prefer to take measured decisions.

You And Jenn

Personality Compatibility


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