Jennifer Smith in

Jennifer Smith

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Vice President, L&A Product Strategy, North America at Sapiens
📍 Aurora, Ontario, Canada

Jennifer Smith is the Vice President of L&A Product Strategy for North America at Sapiens, where she shapes software solutions for the life and annuity market. With nearly 25 years of experience in the insurance technology sector, her focus is on enabling successful systems transformations for insurers. People who have worked with her describe her as enthusiastic, energetic, and customer-centric.

Jennifer is a thought leader who frequently speaks on leveraging technology to enhance insurance processes. Her work emphasizes improving agent workflows and using AI to create a better, more humanized customer experience. She has a BA from Kings University College.

She hosted a podcast episode titled "The Next Phase of AI-Powered Life Insurance, " exploring new capabilities for a competitive advantage.

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Experience
33 Years
Current Role
Vice President, L&A Product Strategy, North America
Job Level
Senior
Location
Aurora, Ontario, Canada
Personality Overview

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Communication Style
Decision Approach
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Priorities

Topics Jennifer cares about

AI in Insurance
Writes and speaks about using AI to bolster the claims process and humanize the customer experience, focusing on maximizing customer lifetime value.
Insurance Modernization
Focuses on enabling insurance executives to confidently adopt new systems and business process optimizations, a core part of her role at Sapiens.
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Career

Work history

6-2021
Vice President, L&A Product Strategy, North America
Sapiens
2-2020 - 6-2021
Director, Product Strategy, L&A Products, North America
Sapiens
5-2019 - 2-2020
Product Marketing and Presales Manager - North American Life Products
Sapiens
5-2016 - 5-2019
Senior Solutions & Strategy Consultant
Majesco
9-2013 - 5-2016
Manager, Business Services & Client Care
Ticoon Technology
In the press

Media appearances

Electronic Chat with Jennifer Smith, VP of L&A Product Strategy, Sapiens North America. Featured in Sapiens Blog
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The Next Phase of AI-Powered Life Insurance (Podcast Episode 56). Featured in Sapiens Insurance 360 Podcast
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Education
1988 - 1991
BA
King's University College
Education details unavailable
Loretto Abbey, Toronto
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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