Jim Coid is the Digital Director at EDF (UK), where he leads the companys digital strategy and customer experience initiatives. A graduate of Edinburgh Napier University with a Bachelor of Engineering, he has held several leadership roles within EDF. Colleagues describe him as a "highly articulate" and "excellent leader. "
Jim is leading a significant collaboration with Salesforce to enhance the digital customer service platform for millions of EDFs users.
Jim Coid
Digital Director at EDF (UK)
Bristol, England, United Kingdom
Overview
Topics They Care About
Digital Customer Experience
He is actively leading EDF's partnership with Salesforce to transform their digital platform and improve service for millions of customers.
Enterprise Digital Transformation
His career progression from IT services and business architecture to his current role as Digital Director shows a long-term focus on digital evolution.
IT Service Management
He has a strong background in IT service and sustainment management from his previous roles at General Dynamics UK and EDF.
Media Appearances
Jim has no verified media appearances
Work History
1-2025
Digital Director at EDF (UK)
7-2023 - 1-2025
Head of Services and Digital Operations at EDF (UK)
8-2021 - 7-2023
Head of Business Architecture and IT Services at EDF (UK)
4-2015 - 12-2016
Technology Lead at Infosys
6-2012 - 4-2015
IS Sustainment Manager at General Dynamics UK Limited
5-2008 - 6-2012
2nd Line Team Lead at General Dynamics UK Limited
9-2005 - 5-2008
2nd Line Support at General Dynamics UK Limited
7-2001 - 9-2005
IT Support at MacTaggart Scott
Education
1998 - 2002
Bachelor of Engineering - BEng from Edinburgh Napier University
More Information
Social Presence :
Prographics :
Exp : 19
Location : Bristol, England, United Kingdom
Job Level : Mid-senior
Designation : Digital Director at EDF (UK)
