Joanne Bordignon in

Joanne Bordignon

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Technology Domain Owner, Westpac One Core at Westpac
📍 Melbourne, Victoria, Australia

Joanne Bordignon is an accomplished IT Service Leader with 20 years of experience in the banking and financial services sectors. Currently the Technology Domain Owner at Westpac, she specializes in service strategy, ITIL-based operations, and transformative change. She holds a Diploma in Leadership & Management and is certified in Lean Management.

Colleagues describe Joanne as an excellent leader and a highly skilled manager with a passion for quality and continuous improvement. She is recognized for her ability to manage complex services, foster collaboration between organizations, and resolve intricate issues with tenacity.

She has driven service excellence across several major Australian financial institutions, including NAB, Australian Unity, and Bendigo and Adelaide Bank.

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Experience
19 Years
Current Role
Technology Domain Owner, Westpac One Core
Location
Melbourne, Victoria, Australia
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Joanne cares about

Service Transformation
Her career is focused on driving service excellence through transformation, a theme reflected in her professional headline and extensive experience.
Operational Excellence
Her background emphasizes achieving operational excellence in complex, high-availability service environments within the banking and technology sectors.
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Career

Work history

8-2025
Technology Domain Owner, Westpac One Core
Westpac
7-2024 - 8-2025
Service Owner - Cards
Bendigo and Adelaide Bank
1-2024 - 7-2024
Cyber Security Partner
Australian Unity
8-2020 - 1-2024
Services Manager
Australian Unity
4-2018 - 8-2020
Engineering Manager
National Australia Bank
In the press

Media appearances

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Education
2017 - 2018
Diploma of Leadership & Management
Swinburne University of Technology
2017 - 2017
Business Analysis Practitioner
Business Analysis Excellence Pty Ltd
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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