John Adams in

John Adams

Observer · DISC type ci
Customer Solutions Expert at Pipedrive
📍 Clearwater, Florida, United States

Experienced information technology professional focused on customer solutions and client management. A University of Miami graduate, he has a comprehensive understanding of supporting a large user base and resolving technical issues. He holds certifications in "Active Listening" and "Empathy for Customer Service Professionals. "

Interesting fact: He complements his technical skills by focusing on the human side of support, completing certifications in empathy and active listening.

Read the full overview →
Experience
23 Years
Current Role
Customer Solutions Expert
Job Level
Middle
Location
Clearwater, Florida, United States
Personality Overview

How John shows up

Assertive
Curious
Value Driven

They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They are generally good communicators and can be hard to convince. They are likely to ask many questions and look heavily for supporting information.

Priorities

Topics John cares about

Customer Solutions
His current role is a Customer Solutions Expert at Pipedrive, where he resolves technical issues and answers questions for customers.
IT System Administration
Previously worked as a System Administrator and Operations Manager, handling hardware, software, and networking technology.
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Career

Work history

5-2021
Customer Solutions Expert
Pipedrive
9-1992
System Administrator, Operations Manager, Customer Service Manager
Mikes Cigars
1-2011 - 1-2012
Computer Repair Specialist
Staples
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
1988 - 1992
Bachelor of Science Degree
University of Miami
Social presence
in
Behavioral profile

DISC profile (public)

c

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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