Experienced information technology professional focused on customer solutions and client management. A University of Miami graduate, he has a comprehensive understanding of supporting a large user base and resolving technical issues. He holds certifications in "Active Listening" and "Empathy for Customer Service Professionals. "
Interesting fact: He complements his technical skills by focusing on the human side of support, completing certifications in empathy and active listening.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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