John Adams in

John Adams

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Customer Solutions Expert at Pipedrive
📍 Clearwater, Florida, United States

Experienced information technology professional focused on customer solutions and client management. A University of Miami graduate, he has a comprehensive understanding of supporting a large user base and resolving technical issues. He holds certifications in "Active Listening" and "Empathy for Customer Service Professionals. "

Interesting fact: He complements his technical skills by focusing on the human side of support, completing certifications in empathy and active listening.

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Experience
23 Years
Current Role
Customer Solutions Expert
Job Level
Middle
Location
Clearwater, Florida, United States
Personality Overview

How John shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics John cares about

Customer Solutions
His current role is a Customer Solutions Expert at Pipedrive, where he resolves technical issues and answers questions for customers.
IT System Administration
Previously worked as a System Administrator and Operations Manager, handling hardware, software, and networking technology.
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Career

Work history

5-2021
Customer Solutions Expert
Pipedrive
9-1992
System Administrator, Operations Manager, Customer Service Manager
Mikes Cigars
1-2011 - 1-2012
Computer Repair Specialist
Staples
In the press

Media appearances

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Education
1988 - 1992
Bachelor of Science Degree
University of Miami
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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