Experienced information technology professional focused on customer solutions and client management. A University of Miami graduate, he has a comprehensive understanding of supporting a large user base and resolving technical issues. He holds certifications in "Active Listening" and "Empathy for Customer Service Professionals. "
Interesting fact: He complements his technical skills by focusing on the human side of support, completing certifications in empathy and active listening.
Read the full overview →They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They are generally good communicators and can be hard to convince. They are likely to ask many questions and look heavily for supporting information.
Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.
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