John Crabbe in

John Crabbe

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Senior Services Account Manager - Global Accounts, Avaya Client Services at Avaya
📍 Bathford, England, United Kingdom

John is a senior enterprise account and customer success leader with over 20 years of experience in SaaS and subscription services, primarily at Avaya. He has a proven track record managing portfolios over $34M ARR and specializes in global account management and SaaS transformation. Colleagues describe him as competent and professional.

John was an Avaya "Circle of Excellence" winner in 2018 for achieving 156% of his sales quota.

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Experience
26 Years
Current Role
Senior Services Account Manager - Global Accounts, Avaya Client Services
Job Level
Middle
Location
Bathford, England, United Kingdom
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics John cares about

Career Transition
After a successful 21-year tenure at Avaya, he recently announced his decision to leave and is actively exploring the next chapter of his career.
SaaS Transformation
He specializes in migrating large enterprise customers from legacy support models to modern SaaS and subscription platforms, focusing on long-term value.
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Career

Work history

9-2019
Senior Services Account Manager - Global Accounts, Avaya Client Services
Avaya
12-2010 - 9-2019
Senior Services Business Development Manager - Channels (BT), Avaya Client Services
Avaya
8-2006 - 12-2010
Programme Manager
Avaya
7-2004 - 8-2006
Project Manager
Avaya
2000 - 2004
Customer Service Development Manager
npower
In the press

Media appearances

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Education
Education details unavailable
The University of Sheffield
Education details unavailable
Stonyhurst College
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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