Jonathan Thompson in

Jonathan Thompson

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Manager, IT Support at Xperi Inc.
📍 United States

Jonathan is a solutions-driven IT professional with over 18 years of experience managing global enterprise-level support and service desk operations. Currently the Manager of IT Support at Xperi Inc. , he is an ITIL and Okta certified leader focused on streamlining processes, developing talent, and enhancing user satisfaction through collaborative team leadership.

Based in Southern California, Jonathan has an expressed interest in UCLA. His professional and educational background is centered in the greater Los Angeles area, including Torrance and Calabasas, suggesting a connection to the local community and its institutions.

He recently obtained his Okta Certified Professional certification, demonstrating a commitment to current identity management technologies.

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Experience
13 Years
Current Role
Manager, IT Support
Job Level
Middle
Location
United States
Personality Overview

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Priorities

Topics Jonathan cares about

Global IT Operations
His career focuses on enhancing global enterprise-level IT support and managing high-performing operational teams across different regions.
Service Desk Optimization
He has a proven ability to streamline processes and drive efficient ticket resolution while ensuring adherence to SLAs and SOPs.
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Career

Work history

10-2025
Manager, IT Support
Xperi Inc.
11-2022 - 8-2025
Manager, Systems Engineering
Match Group
2-2020 - 10-2022
ITOPS Manager
Tinder
6-2012 - 1-2020
Senior Support Analyst
IAC
6-2012
Desktop Support Analyst
CNS
In the press

Media appearances

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Education
Associate of Science (A.S.)
ITT Technical Institute-Torrance
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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