Joshua Godwin in

Joshua Godwin

Enthusiast · DISC type i
Complaint resolution manger at Severn Trent
📍 Coventry, England, United Kingdom

Joshua is an accomplished manager at Severn Trent, focusing on team leadership and complaint resolution. With prior experience at Shell Energy, he excels in enhancing operational efficiency and exceeding quality targets. People he has worked with consistently describe him as supportive, detail-oriented, and an empowering leader.

He is known for bringing warmth to his professional environment and fostering a positive, judgment-free team culture. Joshua values motivating and empowering his colleagues, demonstrating a genuine commitment to helping others succeed in achieving their goals.

His leadership is so impactful that one colleague stated he is the kind of manager that all subsequent leaders are measured against.

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Current Role
Complaint resolution manger
Location
Coventry, England, United Kingdom
Personality Overview

How Joshua shows up

Non-Confrontational
Amiable & Agreeable
Optimistic

They agree with others often, so exercise caution when relying on their word. They prefer to build relationships rather than staying totally transactional. Unlike D or C types, they are convinced more by stories and testimonials.

Priorities

Topics Joshua cares about

Team Empowerment
His recommendations consistently praise his ability to empower, motivate, and create a positive team culture, leading to improved productivity and success.
Customer Resolution
His progression to Complaint Resolution Manager at Severn Trent highlights his professional focus on effectively solving customer issues and improving service quality.
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Career

Work history

2-2026
Complaint resolution manger
Severn Trent
2-2024 - 2-2026
Team Manager
Severn Trent
9-2014 - 2-2024
Customer Service Manager
Shell Energy Retail
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
Education details unavailable
Liverpool John Moores University
Social presence
in
Behavioral profile

DISC profile (public)

i

Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

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