Juan Arellano

Sharpshooter
DISC Type : CD

Business Development Manager at TTEC

Bogotá, Capital District, Colombia

Overview

Juan is a BDR Team Lead at TTEC, specializing in driving business transformation through customer experience, digital tools, and human-centered strategy. Drawing on his education in Strategic Management, colleagues describe him as an innovative, creative, and structured leader who excels at building processes and guiding teams across sales and marketing.

Outside of his direct role, Juan is passionate about sharing ideas and trends across various industries. He publicly celebrates the achievements of his network, such as congratulating a former professor on a scientific patent, showing a genuine appreciation for innovation and the success of others.

Unique fact: Juan is proud of his academic roots, having recently celebrated a former engineering professor from Colombia for being granted a patent.

Personality Overview

ROI Driven

Fast But Analytical

Thorough Evaluator

More than the product, they care about the impact of the product.  They prefer to be the ones controlling the conversation or defining the terms. They like to move fast and expect the same from others.

Topics They Care About

Customer Experience (CX)
His entire professional focus is on using CX, digital tools, and human-centered strategy to drive business transformation and profitable growth for enterprise clients.
Revenue Growth
He frequently posts about the evolution of growth conversations, connecting data, AI-driven insights, and customer service directly to creating new revenue opportunities.
Team Leadership
He leads a team of BDR specialists, and former colleagues consistently praise his outstanding leadership, communication skills, and ability to structure effective team processes.

Media Appearances

Juan has no verified media appearances

Work History

3-2025
Business Development Manager at TTEC
3-2024 - 12-2024
Technology Sales Manager at PageGroup
7-2022 - 3-2024
Business Development Manager at MJV Technology & Innovation
12-2021 - 7-2022
Senior Business Developer | Head of Lead Generation at Movo
1-2021 - 7-2021
Business Development Executive | Business Developer at Alianza Team

Education

2017 - 2018
Strategic Management from CESA
1-2006 - 1-2012
Bachelor of Science (B.S.) from Universidad de Los Andes

More Information

Social Presence :

Prographics :

Exp : 4 Location : Bogotá, Capital District, Colombia Job Level : Middle Designation : Business Development Manager at TTEC
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Insights For Selling To Juan

During A Call Or A Meeting

DO's

  • Use phrases like ‘it’s your decision’, ‘strategic impact’ etc.
  • Be respectful but crisp
  • Help them weigh the risks by sharing objective proof points without becoming too analytical

DONT's

  • Avoid being too verbose
  • Do not back off when challenged, respond with a confident, objective answer instead
  • Don't try too hard to forge relationships with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Juan is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Juan

  • If they decide not to use your product, they will say no clearly.

Insights For Deal Planning

    How fast (or slow) will Juan move?

  • They can reach decisions fairly quickly if they are convinced.
  • Can Juan take some risk or not?

  • They don’t mind risks but can be quite binary about them.

You And Juan

Personality Compatibility


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