Julie McConnaughhay in

Julie McConnaughhay

Login to view DISC.
Director, Customer Care - Patent & Trademark Maintenance at Clarivate
📍 Detroit Metropolitan Area, United States

Julie McConnaughhay is the Director of Patent/Trademark Maintenance for North America at Clarivate, where she focuses on customer care and relationship management. A seasoned professional in the intellectual property sector, she has extensive experience in managing renewal services and ensuring data integrity. She holds a Bachelors Degree from Oakland University and is a certified Lean Six Sigma Green Belt.

She is a dedicated leader focused on building strong internal and external relationships, mentoring colleagues, and leading by example to meet customer needs and mitigate risks.

Read the full overview →
Experience
21 Years
Current Role
Director, Customer Care - Patent & Trademark Maintenance
Job Level
Mid-senior
Location
Detroit Metropolitan Area, United States
Personality Overview

How Julie shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

Login to view personality overview.
Priorities

Topics Julie cares about

IP Lifecycle Management
Her career is centered on patent and trademark maintenance and renewals, showcasing deep expertise in managing the intellectual property lifecycle for clients.
Customer Relationship Building
Her roles consistently involve retaining and growing customer relationships, onboarding new clients, and delivering excellent ongoing support.
+4 more topics Login to view topics
Career

Work history

10-2024
Director, Customer Care - Patent & Trademark Maintenance
Clarivate
6-2021 - 10-2024
Senior Manager, Customer Care - Patent & Trademark Maintenance
Clarivate
4-2020 - 5-2021
North American Renewals Manager
CPA Global
5-2017 - 4-2020
Service Account Manager
IPAN Intellectual Property Associates Network LLC
5-2011 - 4-2017
Supervisor, Data Integrity
Clarivate Analytics
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
1995 - 1999
Bachelor’s Degree
Oakland University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

Login to view DISC.

Other Clarivate Employees

Explore more public profiles from related professionals.

More profiles

Discover additional public profiles from our index.

Unlock the full playbookSee exactly how to sell to Julie. Free, 10 seconds.