Justin Burkett

Captain
DISC Type : DS

Vice President, Managed Services at Divurgent

Manlius, New York, United States

Overview

Justin Burkett is a results-oriented IT leader specializing in managed services and customer success. He has extensive experience building and scaling global support organizations of over 100 professionals, managing multi-million-dollar strategies. A graduate of Syracuse University, people who have worked with him describe him as strategic, collaborative, and approachable, with a talent for bringing order to chaos.

He is actively engaged in the healthcare technology sector, recently announcing his attendance at ViVE 2026, a major conference for health systems and payer organizations.

Personality Overview

Planner & Achiever

Consummate Professional

Long-Term Thinker

Reading between the lines and seeing beyond your words comes naturally to them.  They might take some time to make their mind up but once they do, they don't change it easily. They are very professional in their approach and can weigh multiple perspectives together.

Topics They Care About

Building Scalable Services
His career at Hyland, Bluetree, and Divurgent has focused on designing, implementing, and selling scalable managed services offerings, turning support structures into recurring revenue streams.
Healthcare IT
Previously supported the Epic EHR platform at Bluetree Network and plans to attend ViVE 2026, a major event for health systems, indicating a focus on this industry.
Customer-Centric Leadership
His profile emphasizes creating value through customer solutions, and recommendations praise his "customer first attitude" and ability to restore customer satisfaction.

Media Appearances

Our Team - Divurgent. Featured in Divurgent (official website)

See Now

Work History

9-2025
Vice President, Managed Services at Divurgent
4-2023 - 1-2025
AVP, Managed Services at Hyland
3-2021 - 4-2023
Sr Director, Global Services at Hyland
1-2020 - 3-2021
Director, Managed Services at Bluetree Network
12-2016 - 1-2020
Senior Director of Service Enablement at Optanix

Education

Master of Science - MS from Syracuse University
Bachelor of Arts - BA from Le Moyne College

More Information

Social Presence :

Prographics :

Exp : 24 Location : Manlius, New York, United States Job Level : Senior Designation : Vice President, Managed Services at Divurgent
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Insights For Selling To Justin

During A Call Or A Meeting

DO's

  • Suggest clear next steps with confidence, don't be vague or hesitant
  • Stick to your standard pitch and qualifying script, don't try to wing it
  • During followups, use phone or text if needed, they should be fine

DONT's

  • Don't go over them unless you are left with no other option
  • Don't take their patience for granted, avoid long-winding sermons
  • Avoid putting conscious effort into relationship-building

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Justin is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Justin

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Justin move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Justin take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Justin

Personality Compatibility


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