Kamal Roy, PMP®

Evaluator
DISC Type : Dsc

Vice President - Operations, Customer Success and Support - South Asia at HONO

Gurgaon, Haryana, India

Overview

Kamal Roy is the Vice President of Operations, Customer Success, and Support at HONO, bringing nearly two decades of experience in HR transformation and SaaS project delivery. A certified PMP® who studied at the Institute of Management Technology, Ghaziabad, colleagues describe him as loyal, insightful, and forward-thinking.

He is passionate about leveraging Agentic AI to build scalable HR technology that directly enhances the employee experience.

Personality Overview

Quality Focused

Hard To Convince

Thorough Evaluator

They are not very likely to become strong advocates of your product or service  They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical They focus on the results, but can still be quite procedural and analytical about how to get there

Topics They Care About

HR Transformation
His career spans two decades focused on HR transformation projects, SaaS implementation, and improving employee experiences through technology.
Customer Success
Currently leads Customer Success for South Asia at HONO, building on his previous leadership roles in customer engagement and experience.
Agentic AI Solutions
Expresses a specific passion for empowering businesses with scalable, Agentic AI-enabled HR technology to improve HR functions.

Media Appearances

Kamal has no verified media appearances

Work History

1-2026
Vice President - Operations, Customer Success and Support - South Asia at HONO
9-2023
Associate Vice President - Customer Success at PeopleStrong
11-2022 - 10-2023
Associate Vice President - Solutioning at PeopleStrong
8-2021 - 10-2022
Function Leader - Solutioning at PeopleStrong
1-2021 - 8-2021
Consultant - Solution Design and Project Delivery at 4X Technologies

Education

2006 - 2009
PGDBM from Institute of Management Technology, Ghaziabad
2001 - 2003
Bachelor of Arts - BA from Tripura Technology

More Information

Social Presence :

Prographics :

Exp : 9 Location : Gurgaon, Haryana, India Job Level : Senior Designation : Vice President - Operations, Customer Success and Support - South Asia at HONO
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Insights For Selling To Kamal

During A Call Or A Meeting

DO's

  • Keep a professional, business-like approach; especially if you tend to get informal quickly
  • Be prepared for comments or questions that are critical of your product or your claims
  • Showcase your competitive superiority clearly when possible or address it at the minimum

DONT's

  • Don’t focus on relationship, focus purely on the merit of your product
  • Don’t nudge them to do something by using the logic that others have done the same
  • Avoid too much small talk, just a few formal pleasantries should be fine

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kamal is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Kamal

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Kamal move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Kamal take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Kamal

Personality Compatibility


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