Karen Massey

Observer
DISC Type : ci

Chief Operating Officer at argenx

Zurich, Zurich, Switzerland

Overview

Karen Massey is the Chief Operating Officer at argenx, bringing extensive experience from her tenure at Genentech, where she focused on product development and global clinical operations. She is passionate about reimagining healthcare delivery and creating purpose-driven organizations. Karen earned her MBA from NYU Stern School of Business.

Outside of her professional life, Karen is committed to driving innovation to help patients and advocating for disease awareness. She actively supports initiatives that raise understanding for conditions like Myasthenia Gravis.

Karen is nominated by the Board of Directors as the next CEO of argenx.

Personality Overview

Value Driven

Example Seeker

Assertive

They are generally strong communicators and are not easy to convince.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They often ask many questions and rely heavily on information and documentation.

Topics They Care About

Advancing Health Outcomes
Karen's professional passion is to advance health outcomes by reimagining how to develop and deliver medical advances globally, focusing on better medicines and greater patient access.
Purpose-Driven Organizations
She is committed to creating purpose-driven organizations that are fit for the future and focused on delivering outcomes that truly matter to society.
Biotech Innovation
As COO of argenx, a biotechnology company, Karen is deeply involved in bringing groundbreaking medicines to patients and driving innovation in the biopharmaceutical sector.

Media Appearances

Durable Innovation: A Q&A with Incoming Argenx CEO Karen Massey. Featured in Kinara

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Durable Innovation: How Incoming Argenx CEO Karen ... (YouTube Video). Featured in YouTube

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Why argenx? For Karen Massey, COO, it was the purpose‑driven … (Instagram Reel). Featured in Instagram

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Work History

3-2023
Chief Operating Officer at argenx
5-2020 - 3-2023
Senior Vice President, Product Development & Global Clinical Operations at Genentech
7-2018 - 5-2020
Vice President, Multiple Sclerosis & NMO at Genentech
9-2016 - 7-2018
Senior Director, Commercial Business Operations at Genentech
1-2015 - 8-2016
Director, Esbriet Marketing at Genentech

Education

2005 - 2007
Masters of Business Administration from NYU Stern School of Business
1997 - 1999
Bachelor of Economics from University of Sydney

More Information

Social Presence :

Prographics :

Exp : 25 Location : Zurich, Zurich, Switzerland Job Level : Leadership Designation : Chief Operating Officer at argenx
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Insights For Selling To Karen

During A Call Or A Meeting

DO's

  • Help them understand the risk aspect fully while inspiring confidence
  • Build rapport, it will come handy to handle hard questions later
  • Use phrases like ‘clear proof that’, ‘data shows’ etc.

DONT's

  • Avoid making offhand commitments
  • Don’t brush off any concerns, take all questions seriously
  • Don’t try to rush them into a decision, provide all necessary information first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Karen is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Karen

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Karen move?

  • They like to analyze well and can take their time to reach any decisions.
  • Can Karen take some risk or not?

  • They systematically evaluate all decisions and are unlikely to take many risks.

You And Karen

Personality Compatibility


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