Karen Oliveira Horta in

Karen Oliveira Horta

Login to view DISC.
Gerente de Politicas e Estratégias de Cobrança at Jeitto
📍 São Paulo, São Paulo, Brazil

Karen Oliveira Horta is a seasoned executive with over 20 years of experience transforming credit and collection operations. As the Head of Collection Strategies and Policies at Jeitto, she focuses on data-driven strategies to scale results. Colleagues describe her as an analytical, resilient, and strategic leader.

She is passionate about driving financial inclusion in Brazil, viewing her work as part of a larger movement to empower the countrys economic backbone. This mission to create tangible value for customers is a significant personal and professional driver.

Karen recently earned an MBA with a focus on ESG (Environmental, Social, and Governance), aligning her financial expertise with sustainable business strategies.

Read the full overview →
Current Role
Gerente de Politicas e Estratégias de Cobrança
Location
São Paulo, São Paulo, Brazil
Personality Overview

How Karen shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

Login to view personality overview.
Priorities

Topics Karen cares about

Data-Driven Collections
Her current role involves developing innovative collection strategies through A/B testing, data modeling, and performance analysis to maximize credit recovery.
Financial Inclusion
She celebrated her first year at Jeitto by highlighting her commitment to a "movement of inclusion" that serves the real driving force of Brazil's economy.
+5 more topics Login to view topics
Career

Work history

11-2024
Gerente de Politicas e Estratégias de Cobrança
Jeitto
2-2022 - 11-2024
Collection & Recovery Manager
BNP Paribas Personal Finance
2018 - 2022
Collection & Recovery Coordinator
BNP Paribas Personal Finance
2017 - 2018
Gerente Executiva de Operações Digitais
Localcred
2016 - 2017
Gerente Sênior de Operações de Cobrança
IntelServ Inteligência em Serviços
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
8-2023 - 8-2024
Pós-graduação Lato Sensu - MBA em Gestão Estratégicos de ESG
Universidade Anhembi Morumbi
5-2024 - 7-2024
Especializacao
FGV - Fundação Getulio Vargas
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

Login to view DISC.

Other Jeitto Employees

Explore more public profiles from related professionals.

More profiles

Discover additional public profiles from our index.

Unlock the full playbookSee exactly how to sell to Karen. Free, 10 seconds.