Kathleen Rocca

Researcher
DISC Type : Cs

Associate Director, Professional Services at CSL Behring

Greater Philadelphia, United States

Overview

Kathleen has no verified overview

Personality Overview

Process Focused

ROI Seeker

Cost Conscious

They do not like taking risks at all and go for proven options in the end.  They are heavily focused on quality and prefer doing things the right way, even if it takes time. The only way to convince them is by showing them examples and ample proof.

Topics They Care About

Kathleen has no verified topics they care about

Media Appearances

Kathleen has no verified media appearances

Work History

4-2021
Associate Director, Professional Services at CSL Behring
4-2020 - 5-2021
Sr. Category Manager, Professional Services at CSL Behring
10-2014 - 4-2020
Sr. Category Manager Professional Services Procurement at Quest Diagnostics
1-2001 - 10-2014
Category Lead at Lockheed Martin
1-2000 - 1-2001
Contract Manager at United Messaging

Education

1990 - 1993
Bachelor's degree from La Salle University
2005 - 2010
Master of Engineering - MEng from Pennsylvania State University College of Medicine

More Information

Social Presence :

Prographics :

Exp : 26 Location : Greater Philadelphia, United States Job Level : Mid-senior Designation : Associate Director, Professional Services at CSL Behring
URL has been copied!

Insights For Selling To Kathleen

During A Call Or A Meeting

DO's

  • Actively address their concerns around change, risk, and acceptance by users
  • Use a presentation with information before getting into a live product walkthrough
  • Share whitepapers or case studies that showcase measurable results instead of just telling customer stories

DONT's

  • Avoid emotional and informal language, stay objective and to the point instead
  • Give it some time before you try to build rapport and a relationship, it doesn't come to them naturally
  • Avoid winging it with them particularly, answer a question only if you know the answer well

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kathleen is

  • Low-risk, adoption by others are very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Kathleen

  • Often, they don't say no, or keep going about it in circles.

Insights For Deal Planning

    How fast (or slow) will Kathleen move?

  • They do not like to rush and therefore can be quite slow in their decision-making.
  • Can Kathleen take some risk or not?

  • They have little risk-appetite and prefer to take measured decisions.

You And Kathleen

Personality Compatibility


Other CSL Behring Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.