Kay T.

Observer
DISC Type : ci

Fraud Team Manager at Starling Bank

Fareham, England, United Kingdom

Overview

Kay has no verified overview

Personality Overview

Assertive

Example Seeker

Value Driven

They can sound friendly and charming but can quickly change gears to become inquisitive and probing.  They are generally strong communicators and are not easy to convince. They ask a lot of questions and rely heavily on information and collaterals.

Topics They Care About

Kay has no verified topics they care about

Media Appearances

Kay has no verified media appearances

Work History

9-2023
Fraud Team Manager at Starling Bank
6-2023 - 9-2023
Senior Overnight Fraud Investigator at Starling Bank
8-2021 - 6-2023
Overnight fraud investigation specialist at Starling Bank
12-2019 - 8-2021
Overnight CS Team Member at Starling Bank
11-2011 - 11-2019
Production Administrator at Phoenix Systems UK Ltd

Education

2005 - 2010
GCSE from neville lovett community school

More Information

Social Presence :

Prographics :

Exp : 16 Location : Fareham, England, United Kingdom Job Level : Middle Designation : Fraud Team Manager at Starling Bank
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Insights For Selling To Kay

During A Call Or A Meeting

DO's

  • Help them realize that there is no personal risk in making this decision
  • Help them understand the risk aspect fully while inspiring confidence
  • Build rapport, it will come handy to handle hard questions later

DONT's

  • Don’t try to rush them into a decision, provide all necessary information first
  • Don’t brush off any concerns, take all questions seriously
  • Don’t rely excessively on your relationship with them to win the deal

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kay is

  • Proven value, strong testimonials are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Kay

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Kay move?

  • They like to analyze well and then make their decisions.
  • Can Kay take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Kay

Personality Compatibility


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