Lídia Gordijo Biebie in

Lídia Gordijo Biebie

Login to view DISC.
Chief Experience Officer at Buser Brasil
📍 São Paulo, São Paulo, Brazil

Lídia is the Chief Experience Officer at Buser Brasil, bringing 23 years of experience in Customer Experience and Digital Transformation across diverse industries. An MBA professor and co-author, she is often described as inspiring and strategic. She recently completed a Generative AI course at MIT.

Her personal purpose is to develop herself daily while transforming others into indispensable talents. She is a published author on leadership and employee experience and identifies as Baháí, reflecting a deep focus on personal and professional growth.

Lídia recently led her team to win a gold award for Digital Innovation in Customer Service at the Best Performance 2025 awards.

Read the full overview →
Experience
6 Years
Current Role
Chief Experience Officer
Job Level
Leadership
Location
São Paulo, São Paulo, Brazil
Personality Overview

How Lídia shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

Login to view personality overview.
Priorities

Topics Lídia cares about

Customer Experience Strategy
As a CXO, MBA professor, and author on the topic, she is an expert in creating efficient, high-value customer journeys and leveraging NPS methodology.
Generative AI
Certified by MIT in Generative AI, she is actively hiring for AI and automation roles to innovate Buser's technology and customer experience.
+5 more topics Login to view topics
Career

Work history

8-2021
Chief Experience Officer
Buser Brasil
3-2021
Founder
myPersona
10-2022 - 9-2025
MBA Teacher
MBA SEDA Executive Education
12-2018 - 3-2022
General Board Member
Realize Intercâmbio
7-2020 - 8-2021
Chief Experience Officer / (HR & CX)
Pitzi
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
9-2024 - 12-2024
Generative AI in the Age of Digital Transformation
MIT Professional Education
2017 - 2017
Ensino de Inglês como Segundo Idioma
Heartland R-V School
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

Login to view DISC.

Other Buser Brasil Employees

Explore more public profiles from related professionals.

More profiles

Discover additional public profiles from our index.

Unlock the full playbookSee exactly how to sell to Lídia. Free, 10 seconds.