Laura Duarte

Judge
DISC Type : Dc

Head of Policy and Service Design at Ealing Council (London Borough of Ealing)

London, England, United Kingdom

Overview

Laura has no verified overview

Personality Overview

Features Driven

Quality Focused

Generally Skeptic

They like to be in a position where they can control the conversation and terms.  More than the product, they care about the effectiveness of the product. They like to act fast and expect others to do the same.

Topics They Care About

Laura has no verified topics they care about

Media Appearances

Laura has no verified media appearances

Work History

2-2025
Head of Policy and Service Design at Ealing Council (London Borough of Ealing)
1-2024 - 10-2024
Service & Strategy Design Lead at Social Security Scotland
1-2023 - 1-2024
Senior Strategic Service Designer at Social Security Scotland
7-2022 - 12-2022
Professional development at Career Break
7-2021 - 6-2022
Senior Service Designer at TPXimpact | B Corp™

Education

2019 - 2021
MA Service Design from University of the Arts London
2005 - 2009
Bachelor's degree from Universidad del Norte

More Information

Social Presence :

Prographics :

Exp : 4 Location : London, England, United Kingdom Job Level : Mid-senior Designation : Head of Policy and Service Design at Ealing Council (London Borough of Ealing)
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Insights For Selling To Laura

During A Call Or A Meeting

DO's

  • Help them weigh the risks by sharing objective proof points without becoming too analytical
  • Speak about competitive differentiation that your product offers
  • Refer to testimonials from well-known industry leaders

DONT's

  • Do not spend too much time focusing on product tech or features
  • Do not hesitate from asking counter questions, just avoid challenging their authority
  • Do not back off when challenged, respond with a confident, objective answer instead

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Laura is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Laura

  • If they are not convinced, they will have no hesitation in telling you the same.

Insights For Deal Planning

    How fast (or slow) will Laura move?

  • They can take decisions very fast if you manage to convince them.
  • Can Laura take some risk or not?

  • The risks don’t matter much to them.

You And Laura

Personality Compatibility


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