Lauren Shanta in

Lauren Shanta

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Director Product Architecture at Medallia
📍 Reston, Virginia, United States

Lauren is an innovative technology leader with over 20 years of experience in product strategy, business operations, and technical solutions. Currently Director of Product Architecture at Medallia, she leverages deep expertise in eCommerce and end-to-end product management. Colleagues praise her ability to simplify complex technical concepts.

She is passionate about fostering strong teams, celebrating new talent joining her company, and supporting the broader tech community. Lauren has actively offered referrals and assistance to her professional network, particularly to those affected by industry layoffs, demonstrating a commitment to people in her field.

She possesses unique, first-hand experience from working within a contact center team, giving her deep insight into customer experience technology.

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Experience
23 Years
Current Role
Director Product Architecture
Job Level
Mid-senior
Location
Reston, Virginia, United States
Personality Overview

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Decision Approach
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Priorities

Topics Lauren cares about

eCommerce Technology
Her profile highlights deep knowledge and over 20 years of experience in eCommerce technology, operations, and full life-cycle management for B2C and B2B products.
Product Architecture
Her current role as Director of Product Architecture at Medallia, along with previous architect positions, establishes this as her core professional focus.
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Career

Work history

5-2025
Director Product Architecture
Medallia
7-2024 - 5-2025
Principal Solutions Architect
Medallia
5-2021 - 7-2024
Senior Manager Solutions Architect - Apps
Medallia
6-2012 - 5-2021
Director of Products & Operations
Virid
6-2011 - 6-2012
Senior Product Manager - marketAgility e-commerce platform
Virid
In the press

Media appearances

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Education
BA
University of Virginia
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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