Leah Kirkpatrick

Pioneer
DISC Type : SDi

Information Technology Implementation Manager at Hilton Grand Vacations

Imperial Beach, California, United States

Overview

Leah is an IT Implementation Manager at Hilton Grand Vacations with expertise in application support, software implementation, and team training. Drawing on a background in Communications, she has progressed from support roles to management. Colleagues describe her as organized, detail-oriented, dedicated, and a dynamic speaker with a strong work ethic.

Before transitioning to IT, Leah was a Diversity Leadership Manager at MGM MIRAGE, showcasing a deep-seated passion for organizational development and fostering diversity in the workplace.

Personality Overview

Decisive But Friendly

Friendly But Fast

Dynamic But Sincere

They combine a unique set of diverse traits where they are fast and friendly but can slow down to be thorough when needed  If they are convinced, they can become very strong champions for your product They have the unique ability to win both love and respect from their team (or outsiders)

Topics They Care About

Software Implementation
Her career at Hilton Grand Vacations and Diamond Resorts has centered on IT implementation, progressing from a specialist to her current manager role.
Team Training
Praised in recommendations as a "highly energetic and methodical trainer, " a skill honed in a previous role as a professional trainer.
Workplace Diversity
Previously served as a Diversity Leadership Manager at MGM MIRAGE and is described as having a "deep passion for all things diversity. "

Media Appearances

Leah has no verified media appearances

Work History

3-2025
Information Technology Implementation Manager at Hilton Grand Vacations
11-2011 - 3-2025
IT Implementation and Level 2 Support Specialist at Hilton Grand Vacations
11-2011 - 12-2021
IT Implementation and Level 2 Support Specialist at Diamond Resorts™
5-2009 - 3-2010
Trainer at Guardian Quest
10-2007 - 10-2008
Diversity Leadership Manager at MGM MIRAGE

Education

1996 - 2000
Communications from Southern Nevada Vocational & Technical School

More Information

Social Presence :

Prographics :

Exp : 21 Location : Imperial Beach, California, United States Job Level : Middle Designation : Information Technology Implementation Manager at Hilton Grand Vacations
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Insights For Selling To Leah

During A Call Or A Meeting

DO's

  • Build a trustworthy relationship while keeping the product center-stage
  • Mostly stick to your standard pitch and qualifying script, but add some stories or anecdotes to it
  • Keep your pitch focused on the impact but nurture the relationship too

DONT's

  • Don’t hesitate from asking questions or pushing them, but take a formal approach
  • Don't lean very heavily into providing too much information, sharing whitepapers etc.
  • Don’t be very informal during the early interactions even if they are being so themselves

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Leah is

  • Nothing less than a strong combination of proof of results, relationship and high levels of professionalism is effective with them.
  • Will you ever get a clear answer from Leah

  • They can say no while staying friendly, but can also be pursuaded to reconsider

Insights For Deal Planning

    How fast (or slow) will Leah move?

  • They are generally fast movers and can take quick decisions
  • Can Leah take some risk or not?

  • They have high risk-appetite but can get ahead of themselves once in a while. Observe carefully

You And Leah

Personality Compatibility


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