Lih Chiang

Wildcard
DISC Type : ics

Mgr, HR Operations at d-Matrix

Palo Alto, California, United States

Overview

Lih is an international people strategist and the Manager of HR Operations at d-Matrix, specializing in scaling global teams. With an SPHRi certification and a Bachelors degree from San José State University, Lih focuses on aligning business objectives with proactive HR strategies and organizational effectiveness.

Outside of official duties, Lih appears to be a proactive and supportive member of the professional community. They actively share opportunities, provide recommendations for colleagues, and leverage their network to help friends, indicating a strong focus on relationship building and mutual support.

Unique fact: Lih has held senior onsite roles embedded within two of the worlds largest tech companies, Apple and Google.

Personality Overview

Friendly But Slow

Curious But Skeptical

Requires Proof

They are unlikely to ever become strong champions even when the conversations are going well; you should focus on cultivating other champions  They typically tend to be late adopters even when they seem friendly and excited about what you have to sell They are often friendly and nice, but can sometimes suprise you with their piercing questions

Topics They Care About

Scaling Global Teams
Described as an "international people strategist" and managed people and talent across the US, India, and Finland in a previous role at Skylo Technologies.
Startup HR Operations
Currently at d-Matrix, which recently closed Series B funding. Experience at Turing AI involved implementing HR solutions for retention and aligning policies with business needs.
Professional Networking
Actively engages their network by sharing job opportunities for others and seeking referrals to professional communities like SHACK15 in San Francisco.

Media Appearances

Lih has no verified media appearances

Work History

6-2025
Mgr, HR Operations at d-Matrix
3-2022 - 12-2023
Talent and People @Skylo at Skylo Technologies
10-2021 - 3-2022
Resource Manager(Contractor) at Advanced Systems Group, LLC
9-2020 - 10-2021
Human Resources Business Partner at Turing AI
12-2017 - 9-2020
Sr. People Operations Manager (onsite at Apple) at Hogarth Worldwide

Education

Bachelor’s Degree from San José State University

More Information

Social Presence :

Prographics :

Exp : 6 Location : Palo Alto, California, United States Job Level : N/A Designation : Mgr, HR Operations at d-Matrix
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Insights For Selling To Lih

During A Call Or A Meeting

DO's

  • Ask them questions to understand their needs better while staying affable
  • Build rapport, it will come handy to handle hard questions later
  • Invite them for a social do but don’t rely solely on the relationship

DONT's

  • Do not sound overly eager, modulate your energy levels especially if you are generally enthusiastic
  • Avoid winging it with them particularly, answer a question only if you know the answer well
  • Don't ask them to move fast, let them take their time and digest all the information

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Lih is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Lih

  • They are likely to give you a clear answer without taking you around in circles. However, if you share a good relationship, they might not be so forthcoming.

Insights For Deal Planning

    How fast (or slow) will Lih move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Lih take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Lih

Personality Compatibility


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