Liz Shabangu

Go-getter
DISC Type : d

Director, Patient Access & Experience Operations at Altivera Medical

Denver Metropolitan Area, United States

Overview

Liz Shabangu is a proactive and creative manager with 15 years of experience, currently Director of Patient Access & Experience Operations at Altivera Medical. She leads end-to-end patient journey operations in the DME healthcare space, focusing on enrollment, billing, and fulfillment. Liz studied Business Administration and Management at Westminster College.


She believes that skills learned in any job are transferable and key to achieving success in future roles.

Personality Overview

Fast-Paced

Self-Confident

Direct & Candid

They focus on objectivity in a pitch and pay little attention to bells and whistles.  They can be nudged to make faster decisions by offering what they value. They care equally about the product and its potential impact.

Topics They Care About

Patient Journey
Her role is centered on leading and transforming the end-to-end patient journey, from initial contact through device fulfillment and ongoing support.
DME Operations
She specializes in the Durable Medical Equipment (DME) space, overseeing contact center operations, vendor performance, and cross-functional process improvements in this sector.
Operational Leadership
Has a proven track record of leading and inspiring teams to exceed objectives by establishing standards and policies that align with strategic goals.

Media Appearances

Liz has no verified media appearances

Work History

5-2026
Director, Patient Access & Experience Operations at Altivera Medical
11-2023 - 5-2026
Patient Support Manager at Altivera Medical
9-2023 - 11-2023
Business Analyst at Altivera Medical
5-2021 - 9-2023
Complex Store Lead at Walmart
10-2020 - 5-2021
Store Lead at Walmart

Education

2005 - 2009
Business Administration and Management from Westminster College (MO)

More Information

Social Presence :

Prographics :

Exp : 18 Location : Denver Metropolitan Area, United States Job Level : Mid-senior Designation : Director, Patient Access & Experience Operations at Altivera Medical
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Insights For Selling To Liz

During A Call Or A Meeting

DO's

  • Stress on the business value that your product offers
  • Be crisp while making the pitch
  • Highlight the competitive differentiation of your product

DONT's

  • Refrain from asking too many questions
  • Avoid repeating yourself or making generalizations
  • Don’t expect them to change their mind quickly if they say no once

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Liz is

  • Belief in the product plays an important role, followed by objective proof and testimonials.
  • Will you ever get a clear answer from Liz

  • They may hesitate slightly, but if they are not convinced, they will say no.

Insights For Deal Planning

    How fast (or slow) will Liz move?

  • Their decision making speed is somewhere in the middle.
  • Can Liz take some risk or not?

  • They can take risks only after they have analyzed the advantages and disadvantages.

You And Liz

Personality Compatibility


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