Lorraine McKeeman

Examiner
DISC Type : cs

Customer Services Manager/Service Delivery Manager at Royal London

Kirkcaldy, Scotland, United Kingdom

Overview

Lorraine has no verified overview

Personality Overview

Unexpressive

Process Oriented

Status Quo Seeker

They are heavily focused on quality and prefer doing things the right way, even if it takes time.  Being observant comes to them naturally. They are always well-planned and adopt a systematic approach.

Topics They Care About

Lorraine has no verified topics they care about

Media Appearances

Lorraine has no verified media appearances

Work History

5-2004
Customer Services Manager/Service Delivery Manager at Royal London
5-2004
Department Manager at Scottish Provident/Abbey National
Sales Support Manager at Aegon Scottish Equitable

Education

Education details unavailable from Parrs Wood High School

More Information

Social Presence :

Prographics :

Exp : 21 Location : Kirkcaldy, Scotland, United Kingdom Job Level : Middle Designation : Customer Services Manager/Service Delivery Manager at Royal London
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Insights For Selling To Lorraine

During A Call Or A Meeting

DO's

  • Ask them which other stakeholders would be important for this purchase decision
  • Spend time addressing concerns around risk and change, they will have them even if they don't express them
  • Expect them to be slow and cautious, encourage them to ask more questions

DONT's

  • Don't rely on relationship building even if they act pleasantly
  • Avoid getting into storytelling mode, especially when they ask specific questions
  • Don't push them too hard to make fast decisions, give them time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Lorraine is

  • For them, low risk and acceptance by others are very important, followed by proof of ROI.
  • Will you ever get a clear answer from Lorraine

  • They are unlikely to say no, it's better to stop yourself once you have exhausted all the options.

Insights For Deal Planning

    How fast (or slow) will Lorraine move?

  • They do not like to take decisions in a hurry, so they could be slow in making their mind up.
  • Can Lorraine take some risk or not?

  • They are low on risk-appetite and prefer to make informed decisions.

You And Lorraine

Personality Compatibility


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