Louise Billingham
Login to view DISC.Louise is a global customer operations and transformation director with over 20 years of experience in the energy and utilities sectors. She specializes in translating board-level vision into operational outcomes, having managed a £500m P&L and delivered £140m in cost savings. Colleagues describe her as organized, knowledgeable, and hard-working.
She has led end-to-end customer operations for 7. 5 million British Gas customers, managing a global hybrid workforce of over 7, 000 colleagues.
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