Lucas Do Nascimento Pereira in

Lucas Do Nascimento Pereira

Critic · DISC type C
BR Operations Manager II (CS/CSM/KYC) at SumUp
📍 São Paulo, São Paulo, Brazil

Lucas do Nascimento Pereira is a Brazil-based Operations Manager at SumUp, specializing in Customer Service, Customer Success Management, and KYC. He holds a certification in Operations Management and is described by colleagues as committed and responsible.

His personal interests are deeply rooted in aviation, stemming from his Bachelors degree in Civil Aviation and his license as a Commercial Airplane Pilot. He also shows a keen interest in logistics and companies like Boeing.

Unique fact: Lucas is a licensed Commercial Airplane Pilot, a distinct background for a professional in the fintech industry.

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Experience
7 Years
Current Role
BR Operations Manager II (CS/CSM/KYC)
Job Level
Middle
Location
São Paulo, São Paulo, Brazil
Personality Overview

How Lucas shows up

Information Seeker
Objective Thinker
Critic

Unless the value is proven by data, they are unlikely to value fancy features. It is very likely that they will negotiate pricing or other important terms. They like to take decisions independently and do not seek others' support often.

Priorities

Topics Lucas cares about

Customer Success
Manages Customer Success teams at SumUp and actively recruits for roles that support the company's mission to help entrepreneurs.
Operations Management
His career at SumUp shows a clear progression through various operations roles, and he holds a certification in the field.
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Career

Work history

8-2024
BR Operations Manager II (CS/CSM/KYC)
SumUp
6-2022 - 9-2024
Customer Experience Operations Manager
SumUp
10-2020 - 6-2022
Operations Coordinator
SumUp
4-2016 - 7-2017
Operations Team Leader | Netflix
TeleTech
1-2015 - 4-2016
Bilingual Operations Analyst | Mastercard Assistance Center
Allianz Partners
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2011 - 2013
Bachelor of Civil Aviation
Universidade Anhembi Morumbi
1-2012 - 3-2015
Commercial Airplane Pilot (IFR)
EJ Escola de Aeronáutica
Social presence
in
Behavioral profile

DISC profile (public)

C

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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