LUIS OTOYA, AAP

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DISC Type : CD

ACH Payments Manager at IDB Bank

New York, New York, United States

Overview

Luis Otoya is a highly accomplished banking professional with over 20 years of experience in Operations and Treasury Management. As an ACH Payments Manager and an Accredited ACH Professional (AAP), he specializes in payments, client service, and fostering strong team environments.


He is an Accredited ACH Professional (AAP), a prestigious certification for professionals in the payments industry.

Personality Overview

Fast But Analytical

ROI Driven

Thorough Evaluator

They like to act fast and expect others to do the same.  More than the product, they care about the effectiveness of the product. They respond well to strong and respectful communication.

Topics They Care About

ACH Payments
His entire career is focused on this area, holding multiple manager roles and the Accredited ACH Professional (AAP) certification.
Treasury Management
He has over two decades of experience in Treasury Management, including a specific role as Assistant Vice President in this area at BankUnited.
Banking Operations
A consistent theme throughout his career, having served as an Operations Manager at major institutions like Capital One and Signature Bank.

Media Appearances

LUIS has no verified media appearances

Work History

9-2023
ACH Payments Manager at IDB Bank
12-2022 - 9-2023
ACH Operations & Exception Processing Manager at New York Community Bank (NYCB)
1-2022 - 11-2022
Operations Manager - ACH at Signature Bank
4-2019 - 1-2022
Department Operations Manager at Capital One
5-2017 - 3-2019
Assistant Vice President at BankUnited

Education

LUIS has no verified education history

More Information

Social Presence :

Prographics :

Exp : 36 Location : New York, New York, United States Job Level : Middle Designation : ACH Payments Manager at IDB Bank
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Insights For Selling To LUIS

During A Call Or A Meeting

DO's

  • When negotiating terms, help them build an impression that they are the ones calling the shots
  • Be respectful but crisp
  • Help them weigh the risks by sharing objective proof points without becoming too analytical

DONT's

  • Don’t take too much time in sending them information if they ask for any
  • Avoid being too verbose
  • Do not spend too much time focusing on product tech or features

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with LUIS is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from LUIS

  • If they are not convinced, they will have no hesitation in telling you the same.

Insights For Deal Planning

    How fast (or slow) will LUIS move?

  • They can take decisions very fast if you manage to convince them.
  • Can LUIS take some risk or not?

  • The risks don’t matter much to them.

You And LUIS

Personality Compatibility


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