Malte Kosub in

Malte Kosub

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CEO & Co-Founder at Parloa
📍 New York, New York, United States

Malte Kosub is the CEO and Co-Founder of Parloa, an agentic AI platform transforming customer service. A serial entrepreneur with an academic background from Harvard and MIT, he previously founded and sold two other tech companies. He splits his time between Berlin and New York, driving Parloas global expansion.

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Experience
12 Years
Current Role
CEO & Co-Founder
Job Level
Leadership
Location
New York, New York, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Malte cares about

Agentic AI
His company, Parloa, builds AI agents that can make decisions and take action, which he sees as the next evolution of generative AI in customer service.
Humanizing AI
He has spent his career building solutions that make AI feel more human and believes empathy is a key, finite resource that AI can help preserve in service teams.
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Career

Work history

9-2018
CEO & Co-Founder
Parloa
4-2018
Fellow
Sigma Squared Society
2-2018
Faculty Member
futur/io Institute
3-2017 - 12-2020
Co-Founder & Managing Director
Future of Voice GmbH
11-2014 - 2-2017
Co-Founder & Managing Director
Wandnotiz GmbH
In the press

Media appearances

Building AI Agents That Actually Work | Malte Kosub, CEO & Co‑Founder of Parloa. Featured in Apple Podcasts (Infinite Curiosity)
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Mit KI zum Unicorn: Parloa‑Gründer Malte Kosub (#846). Featured in Apple Podcasts (German)
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Education
Harvard College
Harvard University
Cross-Registration from Harvard College
MIT Sloan School of Management
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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