Marc Furrer

Examiner
DISC Type : cs

Head IT Resilience and Risk Assurance at Swissquote

Lausanne, Vaud, Switzerland

Overview

Marc leads the IT & Security Department at Swissquote Bank, managing a team of 60 engineers. With a Masters from EPFL and a CISSP certification, he is responsible for designing and implementing the banks resilient IT infrastructure and security systems across multiple data centers, a role he grew into after joining in 2001.

Outside of his direct technical responsibilities, Marc has shown an interest in the intersection of business and technology, following publications like the Harvard Business Review and CNET. He is fluent in both English and French and was involved with the "Junior Entreprise" association during his university studies.

He has been with Swissquote Bank for over two decades, progressing from Security Officer to Director of IT & Security.

Personality Overview

Process Oriented

Overcautious

Unexpressive

Being observant comes to them naturally.  The only way to convince them is by showing them examples and ample proof. They are heavily focused on quality and prefer doing things the right way, even if it takes time.

Topics They Care About

IT Security & Resilience
As Head of IT & Security with a CISSP certification, he focuses on building resilient systems and ensuring data protection for the bank's platforms.
Fintech Integration
He has been directly involved in selecting and implementing fintech solutions to enhance security and ensure compliance with banking regulations like FINMA.
Large-Scale Infrastructure
He is in charge of designing and implementing Swissquote's IT infrastructure and systems, which are spread across multiple servers and data centers.

Media Appearances

Swissquote Bank selects NetGuardians solution for data confidentiality compliance – Press Release. Featured in NetGuardians

See Now

Work History

10-2024
Head IT Resilience and Risk Assurance at Swissquote
1-2022 - 10-2024
Head IT & Security, Director at Swissquote
1-2019 - 12-2022
Head IT, Security & Operations, Director at Swissquote
1-2012 - 12-2019
Head IT, Security & Operations, Director at Swissquote
1-2006 - 2012
Head IT, Security & Operations, Director at Swissquote

Education

1989 - 1993
Master from EPFL
1992 - 1993
1993 from EURECOM

More Information

Social Presence :

Prographics :

Exp : 33 Location : Lausanne, Vaud, Switzerland Job Level : N/A Designation : Head IT Resilience and Risk Assurance at Swissquote
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Insights For Selling To Marc

During A Call Or A Meeting

DO's

  • Spend time addressing concerns around risk and change, they will have them even if they don't express them
  • Expect them to be vague in response to your questions, ask firmly and pointedly
  • Ask them which other stakeholders would be important for this purchase decision

DONT's

  • Avoid getting into storytelling mode, especially when they ask specific questions
  • Don't push them too hard to make fast decisions, give them time
  • Don't rely on relationship building even if they act pleasantly

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Marc is

  • Proof of usage by others in the industry, case studies showing ROI are likely to work the best with them.
  • Will you ever get a clear answer from Marc

  • Often, they don't say no, or keep going about it in circles.

Insights For Deal Planning

    How fast (or slow) will Marc move?

  • They are some of the slowest movers and take their time reaching decisions.
  • Can Marc take some risk or not?

  • They have very low acceptance of risk even if they do not say it directly.

You And Marc

Personality Compatibility


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