Marcus Mitchell in

Marcus Mitchell

Inspirer · DISC type di
Director System Software Engineering at TTEC
📍 Austin, Texas, United States

Marcus Mitchell is a Director of Software Engineering at TTEC with over 15 years of experience leading global development, QA, and DevOps teams. A computer science student from The University of Akron, he excels at building scalable solutions and is described by colleagues as professional and detail-oriented.

Outside of his technical leadership, Marcus is a reflective leader passionate about the human impact of management decisions. He champions skills-based hiring, believing diverse backgrounds are more valuable than specific educational paths, and shows a keen interest in pioneering technology companies like NVIDIA.

In just two weeks, he single-handedly wrote over 400, 000 lines of code, taking a new application from a mere concept to its first minimum viable product.

Read the full overview →
Experience
31 Years
Current Role
Director System Software Engineering
Job Level
Mid-senior
Location
Austin, Texas, United States
Personality Overview

How Marcus shows up

Achievment Oriented
Decisive
Generous

They respond well to objective pitches but also attach some value to relationships. They measure a product on its merit but can be influenced by strong testimonials. They usually prefer to drive the conversation.

Priorities

Topics Marcus cares about

Engineering Leadership
Believes leadership decisions have a profound ripple effect on the personal lives of team members and advocates for a human-centric approach to management.
Software Observability
Has deep expertise as an Observability Architect, which includes designing and building a custom desktop observability stack from scratch.
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Career

Work history

2-2018
Director System Software Engineering
TTEC
1-2017 - 2-2018
Senior Observability Architect
eLoyalty, a TeleTech Company
1-2015 - 1-2017
Principal Observability Architect
eLoyalty, a TeleTech Company
7-2013 - 1-2015
Principal IPT Escalation Engineer
eLoyalty, a TeleTech Company
2-2010 - 7-2013
Senior Cisco UC Engineer
LOGOS Communications, Inc.
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
1991 - 1995
Computer Science
The University of Akron
Social presence
in
Behavioral profile

DISC profile (public)

d

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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