Maria Lucy is a customer experience specialist skilled in B2B and B2C support, with deep expertise in fraud prevention, compliance, and diversity & inclusion. Colleagues describe her as proactive, dedicated, and highly motivated. She has a proven track record of building operational processes and even entire departments from the ground up.
Known as Malu, she is a communicative person who loves to learn from others. She has a unique passion for solving complex problems, viewing them not as stressful roadblocks but as valuable opportunities for growth and learning. This positive and resilient mindset is a key part of her character.
Unique fact: In a previous role, she single-handedly built a new department from zero, establishing all its functions and processes.
Read the full overview →They are not always relationship oriented. They like to move fast and expect the same from others. More than the product, they care about the impact of the product.
Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.
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