Mark Hollander

Trailblazer
DISC Type : DI

Senior Vice President – Sales, Travel at WNS

Evanston, Illinois, United States

Overview

Mark Hollander is a Senior Vice President at WNS, specializing in AI-led commercial transformation for the travel industry. With over two decades of experience at firms like Accelya and Amadeus, he drives digital-first initiatives. He holds a BS from Carnegie Mellon and an MBA from the University of Pittsburgh.

Peers describe Mark as an exceptionally gifted leader, known for his innovative thinking, deep industry knowledge, and strong relationship-building skills. His ability to translate complex strategic challenges into executable sales strategies is frequently highlighted in recommendations.

He has a keen interest in the ethics of dynamic pricing, even commenting on FTC investigations into "surveillance pricing" by a former employer.

Personality Overview

Values Relationships

Assertive

Persuasive

They are more likely to accept new and exciting technologies.  They are not against taking risks and can make tough decisions when required.
 They prefer to ensure that they are in control of the situation.

Topics They Care About

AI in Travel
His current role at WNS is explicitly focused on driving "AI-led transformation" and "AI-powered, human-led" solutions for airline and travel clients.
Airline Digital Strategy
His career has centered on helping airlines with IT and digital transformation, recently sharing a WNS case study on re-imagining an airline's digital support function.
Commercial Optimization
His expertise lies in enhancing commercial performance through strategies like dynamic pricing, a topic he follows closely, including FTC investigations into pricing practices.

Media Appearances

Mark has no verified media appearances

Work History

9-2025
Senior Vice President – Sales, Travel at WNS
4-2021 - 7-2024
SVP Commercial - Americas at Accelya Group
2-2020 - 4-2021
VP and Head of Sales TTH at Coforge
2-2018 - 2-2020
General Manager Business Development at DXC Technology
5-2015 - 1-2018
VP North America - Key Accounts at Amadeus IT Group

Education

Bachelor's of Science from Carnegie Mellon University
Master of Business Administration - MBA from University of Pittsburgh

More Information

Social Presence :

Prographics :

Exp : 9 Location : Evanston, Illinois, United States Job Level : Leadership Designation : Senior Vice President – Sales, Travel at WNS
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Insights For Selling To Mark

During A Call Or A Meeting

DO's

  • Showcase existing customers and use case-studies to grab their attention
  • Talk about yourself and some of your achievements at the start of the conversation
  • Help them visualize the impact of their decision

DONT's

  • Don’t hesitate from asking questions or pushing them, but take a friendly approach
  • Don’t hesitate from asking them how they truly feel about your product
  • Do not look like someone who doesn’t know what they are talking about

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mark is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Mark

  • If they are not convinced, they will say no though in a friendly way.

Insights For Deal Planning

    How fast (or slow) will Mark move?

  • They can make decisions quickly if they develop trust in you and conviction in the product.
  • Can Mark take some risk or not?

  • If necessary, they will be ready to take risks.

You And Mark

Personality Compatibility


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