Mark Rose in

Mark Rose

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Onboarding Manager at Nasdaq
📍 Leominster, Massachusetts, United States

Experienced director leading global client support teams in the B2B SaaS and financial services industries. He excels in operations management, team building, and enhancing client services. People often describe him as a positive, detail-oriented, and passionate leader who fosters cohesion and is quick to respond.

He is praised for his exceptional skill in managing cultural differences within international teams, ensuring seamless global operations.

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Experience
19 Years
Current Role
Onboarding Manager
Job Level
Middle
Location
Leominster, Massachusetts, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Mark cares about

Global Team Management
Manages international B2B SaaS support teams providing 24x7 global coverage and is recognized for effectively handling cultural differences.
Client Success
His career demonstrates a strong focus on client services, having built and evolved teams to support some of the world's largest asset managers.
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Career

Work history

1-2022
Onboarding Manager
Nasdaq
11-2019 - 1-2022
Customer Success Manager
Nasdaq
7-2019
Director of Customer Success and Human Resources
AXM Software, LLC
7-2016 - 7-2018
Director of Client Services
Financial Recovery Technologies
5-2011 - 6-2016
Director, Global Client Support
Nasdaq
In the press

Media appearances

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Education
Education details unavailable
Fitchburg State University
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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