Martín Hatton Undurraga

Enthusiast
DISC Type : i

Head of Operations at SumUp

Chile

Overview

Martín has no verified overview

Personality Overview

Optimistic

Story Driven

Amiable & Agreeable

They agree with others often, so exercise caution when relying on their word.  Unlike D or C types, they are convinced more by stories and testimonials. They prefer to build relationships rather than staying totally transactional.

Topics They Care About

Martín has no verified topics they care about

Media Appearances

Martín has no verified media appearances

Work History

5-2025
Head of Operations at SumUp
2-2024 - 5-2025
Onboarding & Fraud Prevention Senior Manager LATAM at SumUp
12-2023 - 2-2024
Risk and Fraud Strategy Manager Brasil at SumUp
5-2022 - 2-2024
Risk & Fraud Lead LATAM at SumUp
11-2020 - 6-2022
Jefe de Analytics - Business Intelligence & Analytics Coordinator at Parque Arauco

Education

2012 - 2016
Ingeniería Civil de Industrias from Pontificia Universidad Católica de Chile

More Information

Social Presence :

Prographics :

Exp : 8 Location : Chile Job Level : Mid-senior Designation : Head of Operations at SumUp
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Insights For Selling To Martín

During A Call Or A Meeting

DO's

  • Refer to interesting customer testimonials and stress on great customer experience
  • Ask them how their day is going or exchange some other pleasantries
  • Compliment them about their personality if you get a chance

DONT's

  • Don’t be too formal with them, they trust informality more
  • Don't be critical or challenge them openly, they can react defensively
  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Martín is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Martín

  • They probably won't say no directly.


Insights For Deal Planning

    How fast (or slow) will Martín move?

  • They are not the ones to make fast decisions, even while they stay committed.
  • Can Martín take some risk or not?

  • They can take some low-probability risks if needed.

You And Martín

Personality Compatibility


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