Matt Cox

Enthusiast
DISC Type : i

Director of eCommerce and Service at Nationwide Building Society

Swindon, England, United Kingdom

Overview

Matt has no verified overview

Personality Overview

Story Driven

Non-Confrontational

Amiable & Agreeable

Unlike D or C types, they are convinced more by stories and testimonials.  They prefer to build relationships rather than staying totally transactional. They tend to be agreeable by nature, so take their promises with a pinch of salt.


Topics They Care About

Matt has no verified topics they care about

Media Appearances

Matt has no verified media appearances

Work History

3-2024
Director of eCommerce and Service at Nationwide Building Society
9-2022 - 3-2024
Director of Digital and Card Payments at Nationwide Building Society
8-2020 - 9-2022
Digital Platform Chief Product Owner at Nationwide Building Society

Education

2006 - 2009
Master of Science (MS) from University of the West of England

More Information

Social Presence :

Prographics :

Exp : 5 Location : Swindon, England, United Kingdom Job Level : Mid-senior Designation : Director of eCommerce and Service at Nationwide Building Society
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Insights For Selling To Matt

During A Call Or A Meeting

DO's

  • Refer to interesting customer testimonials and stress on great customer experience
  • Ask them how their day is going or exchange some other pleasantries
  • Maintain high, positive energy and convey confidence

DONT's

  • Don’t be too formal with them, they trust informality more
  • Don’t ask too many questions in one go, weave them into the flow
  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Matt is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Matt

  • They are unlikely to say no directly.

Insights For Deal Planning

    How fast (or slow) will Matt move?

  • They are not very fast decision makers, even while they continue to stay engaged.
  • Can Matt take some risk or not?

  • They can take some low-probability risks if needed.

You And Matt

Personality Compatibility


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