Michele K.

Enthusiast
DISC Type : i

Enterprise Customer Success Manager at Flexential

Nashville, Tennessee, United States

Overview

Michele has no verified overview

Personality Overview

Optimistic

Story Driven

Non-Confrontational

Unlike D or C types, they are convinced more by stories and testimonials.  They are generally friendly, so be careful when relying on their word. They prefer to build relationships rather than staying totally transactional.

Topics They Care About

Michele has no verified topics they care about

Media Appearances

Michele has no verified media appearances

Work History

9-2020
Enterprise Customer Success Manager at Flexential
3-2018 - 9-2020
Senior Customer Success Manager at Flexential
11-2010 - 7-2016
Services Sales Representative II at Oracle
3-2008 - 11-2010
Senior Sales Representative at ServiceSource

Education

2003 - 2007
Business Administration from University of Mississippi

More Information

Social Presence :

Prographics :

Exp : 16 Location : Nashville, Tennessee, United States Job Level : Middle Designation : Enterprise Customer Success Manager at Flexential
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Insights For Selling To Michele

During A Call Or A Meeting

DO's

  • Compliment them about their personality if you get a chance
  • Speak from experience about success that the product has seen with other customers
  • Invite them for a lunch or a drink/coffee

DONT's

  • Don't be critical or challenge them openly, they can react defensively
  • Don’t be too formal with them, they trust informality more
  • Avoid overloading them with too much information

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Michele is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Michele

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Michele move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Michele take some risk or not?

  • They can take some low-probability risks if needed.

You And Michele

Personality Compatibility


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