Michele is a senior operational leader with extensive experience in customer experience, formerly as the Head of CX Markets at Yorkshire Water and in leadership at National Grid. A graduate of The University of Huddersfield with a BA in Business & Finance, she is known for her relentless customer focus.
Described by colleagues as an inspiring, authentic, and caring leader, she is considered a true role model for customer service and servant leadership.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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