Michelle Doherty Schmidt

Questioner
DISC Type : c

SVP Growth Operations, Commercial Operations & Customer Experience at Amwell

United States

Overview

Michelle is a senior executive with 20 years of experience driving digital health transformation and scalable growth. Specializing in product strategy and operations at firms like Amwell and Optum, she excels at turning complex healthcare challenges into products that deliver clear ROI. She holds a BFA from Louisiana Tech University.

Drawing from her background in Fine Arts, Michelle has a deep-seated passion for user-centric design, which has been a cornerstone of her career. This creative foundation fuels her leadership in building human-centered solutions and her focus on team motivation and enablement, blending strategic thinking with a creative approach.

She is the author of a publication focused on leadership and team motivation titled, "Ignite All - Leadership, Team Enablement & Sparking that Inner Flame. "

Personality Overview

Price-Sensitive

Systematic

Value Seeker

They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.  It is quite likely of them to ask for pricing or other concessions. They prefer to do thorough analysis of any situation.

Topics They Care About

Digital Health Transformation
Her career focus involves over 20 years of leading digital transformation in patient, provider, and enterprise healthcare ecosystems.
AI in Healthcare
She utilizes AI and LLMs to make insight-led decisions and holds a certification in "AI for Business Leaders" from Carnegie Mellon University.
Product Enablement
She has built and scaled product enablement frameworks that significantly shortened launch timelines and is a core part of her role at Amwell.

Media Appearances

Michelle has no verified media appearances

Work History

1-2024
SVP Growth Operations, Commercial Operations & Customer Experience at Amwell
2-2022 - 1-2024
Vice President, Global Sales Operations at Stryker
9-2021 - 2-2022
Vice President, Global Sales Operations at Vocera Communications
2-2016 - 8-2021
Senior Director Sales Operations (Global) at Vocera Communications
1-2014 - 1-2016
Director Sales Operations (Global) at Vocera Communications

Education

Bachelors of Arts in Business Economics from University of California, Riverside

More Information

Social Presence :

Prographics :

Exp : 15 Location : United States Job Level : Leadership Designation : SVP Growth Operations, Commercial Operations & Customer Experience at Amwell
URL has been copied!

Insights For Selling To Michelle Doherty

During A Call Or A Meeting

DO's

  • Back up any claims with data and numbers
  • Tell them that you will come back if you don’t have a good answer for a question
  • Emphasize on objective proof of ROI, help them do a thorough evaluation

DONT's

  • Don’t try to be too friendly or informal with them
  • Avoid rushing them, be polite and patient
  • Don’t depend too much on anecdotal evidence, it reduces their confidence

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Michelle Doherty is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Michelle Doherty

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Michelle Doherty move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Michelle Doherty take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Michelle Doherty

Personality Compatibility


More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.