Michelle Xiao

Enthusiast
DISC Type : i

Business Processing Officer at Industrial and Commercial Bank of China

Singapore

Overview

Michelle has no verified overview

Personality Overview

Story Driven

Consensus Focused

Non-Confrontational

They prefer to build relationships rather than staying totally transactional.  Unlike D or C types, they are convinced more by stories and testimonials. They tend to be agreeable by nature, so take their promises with a pinch of salt.


Topics They Care About

Michelle has no verified topics they care about

Media Appearances

Michelle has no verified media appearances

Work History

3-2022
Business Processing Officer at Industrial and Commercial Bank of China
4-2021 - 2-2022
Bank officer at First Commercial Bank (FCB)
6-2013 - 4-2021
Service Associate at UOB
4-2012 - 5-2013
Account Assistant at TYE SOON LIMITED
8-2011 - 12-2011
Retail Assistant at Candy Empire

Education

2013 - 2014
Diplom in commerce ( general studies) from Kaplan higher education
2010 - 2012
Higher Nitec in Accounting from ITE College East

More Information

Social Presence :

Prographics :

Exp : 13 Location : Singapore Job Level : N/A Designation : Business Processing Officer at Industrial and Commercial Bank of China
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Insights For Selling To Michelle

During A Call Or A Meeting

DO's

  • Maintain high, positive energy and convey confidence
  • Give them the opportunity to lead the conversation where possible
  • Invite them for a lunch or a drink/coffee

DONT's

  • Don’t ask too many questions in one go, weave them into the flow
  • Don’t be excessively objective, be like a storyteller with them
  • Avoid overloading them with too much information

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Michelle is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Michelle

  • They are unlikely to say no directly.

Insights For Deal Planning

    How fast (or slow) will Michelle move?

  • They are not very fast decision makers, even while they continue to stay engaged.
  • Can Michelle take some risk or not?

  • They can take some low-probability risks if needed.

You And Michelle

Personality Compatibility


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