Mihaly P.

Critic
DISC Type : C

Customer Support Specialist - part time at Wise

Budapest, Budapest, Hungary

Overview

Mihaly is a customer support and product specialist with experience at major tech companies like Wise, Revolut, and IBM. He focuses on enhancing customer experience, improving internal processes, and assisting with the implementation of new tools. He previously studied Business Economics at Corvinus University of Budapest.

Outside of his direct roles, Mihaly is described as being passionate about the startup world and is considered a great representative for the Budapest startup ecosystem. His interests include major technology firms like IBM and Microsoft and topics related to business decision-making.

A recommender notes that Mihaly is highly passionate about startups and serves as a great representative for the entire Budapest startup ecosystem.

Personality Overview

ROI Driven

Critic

Information Seeker

They prefer to analyze logically and value objective facts over emotions.  They don’t appreciate bells and whistles unless backed by data. They are quite likely to negotiate on pricing or other key terms.

Topics They Care About

Customer Experience
His roles at Wise and Revolut involved providing high-quality customer support and collaborating with teams to enhance the overall user journey.
Process Improvement
At IBM, he contributed to building an actionable knowledge base for a new expense reimbursement system, demonstrating an interest in streamlining internal processes.
Budapest Startups
He is described in a recommendation as being passionate about startups and a great representative for the entire Budapest startup ecosystem.

Media Appearances

Mihaly has no verified media appearances

Work History

4-2023 - 2-2025
Customer Support Specialist - part time at Wise
9-2022 - 3-2023
Junior Product Specialist at Wise
2-2020 - 8-2022
Customer Support Specialist at Wise
9-2018 - 11-2018
Customer Service Specialist at Revolut
2-2016 - 6-2018
HR Advisor for Nordics at IBM

Education

9-2011 - 9-2014
BSc (dropped out) from Corvinus University of Budapest
2009 - 2010
Foundation course in English from Hotel Og Restaurantskolen

More Information

Social Presence :

Prographics :

Exp : 11 Location : Budapest, Budapest, Hungary Job Level : N/A Designation : Customer Support Specialist - part time at Wise
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Insights For Selling To Mihaly

During A Call Or A Meeting

DO's

  • If you can, show them industry reports or analyst comments instead of sharing anecdotal stories
  • Be ready to answer many clarity-seeking questions and requests for information
  • Leverage facts and figures wherever possible; use percentages, numbers etc.

DONT's

  • Make extra effort to not seem pushy or confrontational
  • Don't give superficial answers, they are easily rattled by them
  • Don’t try too hard to build a relationship with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mihaly is

  • Proof of ROI, low pricing and objective proof points are the important factors for them.
  • Will you ever get a clear answer from Mihaly

  • They do not mind saying no if they believe that it is the right decision.

Insights For Deal Planning

    How fast (or slow) will Mihaly move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Mihaly take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Mihaly

Personality Compatibility


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