Miranda Ratajski

Questioner
DISC Type : c

Chief Information Officer, Group Business Units at Westpac

Greater Sydney Area, Australia

Overview

As Westpacs CIO for Group Business Units, Miranda Ratajski leverages over 30 years of experience to lead large-scale digital transformations. She has a proven record of delivering complex projects that create significant value, underpinned by her expertise in AI, data, and digital innovation, and has an AI Strategy and Leadership certification.

Miranda is a passionate and recognized advocate for diversity, equity, and inclusion. She leads Westpac’s Technology DEI team, sponsors programs for women in tech, and co-chairs the Access and Inclusion Governance Committee. Outside of work, she is a volunteer yoga teacher, reflecting her commitment to community and well-being.

She recently won the Executive Leader category at the 2026 B&T Women Leading Tech Awards.

Personality Overview

Cautious & Analytical

Not Easily Convinced

Value Seeker

They are more likely than others to negotiate on pricing and terms.  While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters. They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.

Topics They Care About

Women in Technology
She recently won a major award for women in tech, sponsors programs like "Rising Women", and frequently speaks on panels about female leadership and empowerment in the industry.
Technology Transformation
Her career is defined by leading complex business and technology transformations, including delivering an enterprise platform at Westpac that saved over $2 million per month.
Diversity & Inclusion
Leads Westpac's Technology DEI team, has won multiple 'Inclusive Leader' awards, and actively champions creating an equitable and accessible workplace for all employees.

Media Appearances

Miranda Ratajski, Chief Information Officer at Westpac, announced as the keynote speaker for Tech Diversity Awards on May 25th. Featured in Tech Diversity

See Now

Work History

2-2021
Chief Information Officer, Group Business Units at Westpac
11-2017 - 2-2021
Domain Lead, Employee Experience at ANZ
8-2017 - 11-2017
General Manager, Technology Data (Acting) at ANZ
3-2016 - 7-2017
Head of Technology, Data Delivery at ANZ
10-2015 - 1-2016
Global Head, Project Management Practice (Acting) at ANZ

Education

1996 - 1998
Masters from Saitama University
1988 - 1992
Bachelor from Swinburne University of Technology

More Information

Social Presence :

Prographics :

Exp : 24 Location : Greater Sydney Area, Australia Job Level : Leadership Designation : Chief Information Officer, Group Business Units at Westpac
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Insights For Selling To Miranda

During A Call Or A Meeting

DO's

  • Tell them that you will come back if you don’t have a good answer for a question
  • Keep some extra margin in hand as they will likely negotiate the pricing
  • Back up any claims with data and numbers

DONT's

  • Don’t overhype the product/pitch, keep it measured
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Don’t depend too much on anecdotal evidence, it reduces their confidence

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Miranda is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Miranda

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Miranda move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Miranda take some risk or not?

  • If they believe that they have analyzed the situation well, they can take a little risk.

You And Miranda

Personality Compatibility


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