Nélio Moreira

Commander
DISC Type : D

Regional After-Sales Consultant at Toyota do Brasil

Belo Horizonte, Minas Gerais, Brazil

Overview

Nélio is a Regional After-Sales Consultant at Toyota do Brasil with over 15 years of experience in the automotive industry. A Mechanical Engineer from UFSJ, he specializes in developing dealership networks, improving performance, and enhancing customer experience. Colleagues describe him as strategic, analytical, and focused on team development.

He is deeply passionate about his career journey, having started as a mechanic with the dream of one day working for a major dealership. This long-standing dedication fuels his focus on continuous improvement and developing others within the automotive sector, seeing his work as a way to create opportunities for his team.

Unique fact: Early in his career, Nélio was a finalist for "Best Technician in Brazil" in the 2012 Chevrolet Olympics, highlighting his deep-rooted technical expertise.

Personality Overview

Candid & Clear

Decisive

Impact-Driven

They respond better to strong and respectful interactions.  They like to act fast and expect others to do the same. More than the product, they care about the effectiveness of the product.

Topics They Care About

After-Sales Strategy
His entire career is built on strengthening after-sales processes, focusing on efficiency, profitability, and customer retention for dealership networks.
Team Development
He created a feedback project called "DESENVOLVA+" and is consistently recognized in recommendations for his focus on developing people and leadership skills.
Operational Efficiency
Manages after-sales by constantly analyzing KPIs and strategic indicators to improve performance, standardize operations, and ensure sustainable results.

Media Appearances

Nélio has no verified media appearances

Work History

1-2026
Regional After-Sales Consultant at Toyota do Brasil
1-2024 - 1-2026
Gerente Regional de Pós-Vendas at MCV CHEVROLET
8-2016 - 12-2023
Gerente Regional de Pós-Vendas at Grupo José dos Santos
1-2015 - 8-2016
Chefe de oficina at Guiauto Chevrolet
10-2015 - 12-2015
Instrutor automotivo at Click Treinamentos Itabira

Education

7-2024 - 7-2026
Pós-graduação Lato Sensu - MBA from USP - Universidade de São Paulo
8-2016 - 12-2022
Bacharelado em Engenharia from Universidade Federal de São João del-Rei - UFSJ

More Information

Social Presence :

Prographics :

Exp : 10 Location : Belo Horizonte, Minas Gerais, Brazil Job Level : N/A Designation : Regional After-Sales Consultant at Toyota do Brasil
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Insights For Selling To Nélio

During A Call Or A Meeting

DO's

  • Make sure that you circle back fast on any action items, it wins their trust
  • When negotiating terms, help them build an impression that they are the ones calling the shots
  • Use phrases like ‘it’s your decision’, ‘strategic impact’ etc.

DONT's

  • Don't try too hard to forge relationships with them
  • Avoid being too verbose
  • Don’t be in a rush to invite them for a social meet and greet

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Nélio is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Nélio

  • If they decide not to use your product, they will say no clearly.

Insights For Deal Planning

    How fast (or slow) will Nélio move?

  • They can take decisions very fast if you manage to convince them.
  • Can Nélio take some risk or not?

  • The risks don’t matter much to them.

You And Nélio

Personality Compatibility


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